“My question is about playing a dvd. I put in a dvd and nothing happens, it will not load it. Is there some sort of download that I need to do before it will play a dvd? It is not a blueray disc, it is just a regular dvd that plays in my other computer.”
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Go to the Microsoft App Store and download Windows Media Player. Or better yet, disable Windows S mode (Google It, just takes a couple of minutes) and then you can install your preferred media player
Sorry, there was a problem. Please try again later.Make sure your settings are for region 1. Follow prompts wait for the commercial to play then you should be good to go.
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