“Is this meant to seperate from the charger? I just got this and when I charge it it says "charging 0%". Then when I disconnect the charger it powers off. It only turns on with the charger in. Is this intentional?”

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• Take it back to the store. Something is wrong

  Answered by AqRocks75 3 years ago

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• Sounds like you have a battery or charging port problem.

  Answered by Granny50 3 years ago

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• We are sorry to hear about your challenges. We recommend reaching out to HP Support for further assistance: https://support.hp.com

  Answered by HP Team 3 years ago

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