Questions & Answers

Name: HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 12GB Memory - 256GB SSD
Brand: HP
SKU: 6403436
Price: 539.99 USD
Rating: 4.4 (2142 reviews)

HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 12GB Memory - 256GB SSD

Model:: 15-EF0023DX; |
SKU:: 6403436

User rating, 4.4 out of 5 stars with 2142 reviews.

Highly rated by customers for:

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QuestionDo you have to buy the geek squad package with the computer or can you just buy the computer? Also, does that imply with the Microsoft package?
Asked 5 years ago by James.
- Answer No, you are not required to purchase a Geek Squad warranty to purchase the computer. The Geek Squad warranties do not come with Microsoft Office that is a separate purchase.
  Answered 5 years ago by HP Team
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QuestionCan an external hard drive for additional storage or backup be easily added to this? Is it connected through one of the USB ports?
Asked 5 years ago by PammyP.
- Answer Yes, you can easily use an external hard drive connected via USB.
  Answered 5 years ago by HP Team
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QuestionIf this computer is a touch screen, why are you suggesting to buy the wireless mouse?
Asked 5 years ago by PamW.
- Answer Yes it is a touchscreen. Some people just prefer to have a mouse. Personally, it has taken me a while to get use to the touchscreen.
  Answered 5 years ago by kal12
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QuestionCan this laptop fold completely with the screen in use as a tablet?
Asked 5 years ago by Rich.
- Answer No, sorry
  Answered 5 years ago by kal12
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QuestionIs this laptop good for using chrome
Asked 5 years ago by Showell.
- Answer Yes, you can use Chrome with this laptop.
  Answered 5 years ago by HP Team
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Questioni am in the market for a new lap top ,i recently got a new printer HP officejet3830 would this laptop be compatible with my print since it ont have a CD drive
Asked 5 years ago by salon708.
- Answer Yes, this laptop is compatible with your printer. The driver for your printer is downloadable at 123.hp.com.
  Answered 5 years ago by HP Team
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QuestionWill I be able to have google as main search engine?
Asked 5 years ago by joni.
- Answer If you take it out of Windows S mode, yes.
  Answered 5 years ago by kal12
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QuestionCould I upgrade to 16 RAM if needed?
Asked 5 years ago by Jei.
- Answer Yes, the HP 15-EF0023DX laptop can be upgraded up to 32 gigabytes DDR4-2400 RAM. There are two memory slots on this laptop. It currently has 1-4 gigabyte RAM stick and 1-8 gigabyte RAM stick.
  Answered 5 years ago by HP Team
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Questiondo you have this laptop in red
Asked 5 years ago by hugo.
- Answer No. Silver is the only color it comes in.
  Answered 5 years ago by HP Team
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QuestionCan you play imvu? And sims 4? Or Roblox? And is the laptop fast when playing games?
Asked 5 years ago by Idkrre.
- Answer Yes, it will play all of those games. The speed is going to depend on how you have the game configured and other factors.
  Answered 5 years ago by HP Team
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QuestionIs this a good laptop for everyday college use?
Asked 5 years ago by Collegestudent.
- Answer Yes, definitely
  Answered 5 years ago by Brian
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QuestionWhat is the refresh rate of the screen?
Asked 5 years ago by Ben.
- Answer 60Hz
  Answered 5 years ago by DrKennethNosewater
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QuestionHiya there to the person who answers this! i just really wanted to know if you could run Roblox or like fortnite smoothly because i have been looking for laptops to game on but they are WAY too expensive. Thanks In Advance!!
Asked 5 years ago by Willclark.
- Answer I cannot answer that as I don't use those. I can say it does zoom really well though. The amd ryzen 5 processor had a better speed than any of the core i processors in the laptops that I researched.
  Answered 5 years ago by Randy
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QuestionI had my S Mode removed but I am still having difficulties using google as my search engine. Can google be used as the search engine after removing S Mode? If so, please provide steps to take to have google as the search after S Mode has been removed.
Asked 5 years ago by Anonymous.
- Answer Yes mine is using Google for everything.
  Answered 5 years ago by Shadow
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QuestionCan I use chrome with this lap top
Asked 5 years ago by Anonymous.
- Answer Yes...just download and install it.
  Answered 5 years ago by Pudge
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QuestionI am not sure 250 SSD is enough for working purposes, can the storage be upgraded?
Asked 5 years ago by Michluv.
- Answer The storage may be upgraded if needed or external storage could be used.
  Answered 5 years ago by HP Team
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QuestionHow heavy is this laptop?
Asked 5 years ago by Gambet23.
- Answer The laptop weighs 3.85 lb( 1.74 kg).
  Answered 5 years ago by HP Team
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QuestionCan you hook a Epson printer to this. And are all the programs installed already?
Asked 5 years ago by Nikki.
- Answer Yes, any printer that will work with Windows 10 can be hooked up to the computer. I'm not sure what you mean by "all the programs", but if you're talking about the drivers for that printer, the computer will need to download them from the Epson website.
  Answered 5 years ago by HP Team
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QuestionWhat hard case cover would fit this particular model? I am having trouble finding one on the internet that fits this specific HP laptop. Anyone? Please help. I would like added protection.
Asked 5 years ago by lynds.
- Answer If you're looking for the type of case that stays on the laptop as you're using it, I'm not aware of any specifically made for this computer. If you're just looking for something to give it extra protection while you're transporting it, any sleeve listed as being for a 15 or 16 inch laptop will work.
  Answered 5 years ago by HP Team
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QuestionWhat does the bottom of this laptop look like, will it work with my HP Docking station?
Asked 5 years ago by Mickykvm.
- Answer There don't appear to be any good photos of the bottom of the laptop. It's impossible to say if it will work with your docking station without knowing the model number of the station you have.
  Answered 5 years ago by HP Team
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Questions & Answers

HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 12GB Memory - 256GB SSD

Q: QuestionDo you have to buy the geek squad package with the computer or can you just buy the computer? Also, does that imply with the Microsoft package?

Q: QuestionCan an external hard drive for additional storage or backup be easily added to this? Is it connected through one of the USB ports?

Q: QuestionIf this computer is a touch screen, why are you suggesting to buy the wireless mouse?

Q: QuestionCan this laptop fold completely with the screen in use as a tablet?

Q: QuestionIs this laptop good for using chrome

Q: Questioni am in the market for a new lap top ,i recently got a new printer HP officejet3830 would this laptop be compatible with my print since it ont have a CD drive

Q: QuestionWill I be able to have google as main search engine?

Q: QuestionCould I upgrade to 16 RAM if needed?

Q: Questiondo you have this laptop in red

Q: QuestionCan you play imvu? And sims 4? Or Roblox? And is the laptop fast when playing games?

Q: QuestionIs this a good laptop for everyday college use?

Q: QuestionWhat is the refresh rate of the screen?

Q: QuestionHiya there to the person who answers this! i just really wanted to know if you could run Roblox or like fortnite smoothly because i have been looking for laptops to game on but they are WAY too expensive. Thanks In Advance!!

Q: QuestionI had my S Mode removed but I am still having difficulties using google as my search engine. Can google be used as the search engine after removing S Mode? If so, please provide steps to take to have google as the search after S Mode has been removed.

Q: QuestionCan I use chrome with this lap top

Q: QuestionI am not sure 250 SSD is enough for working purposes, can the storage be upgraded?

Q: QuestionHow heavy is this laptop?

Q: QuestionCan you hook a Epson printer to this. And are all the programs installed already?

Q: QuestionWhat hard case cover would fit this particular model? I am having trouble finding one on the internet that fits this specific HP laptop. Anyone? Please help. I would like added protection.

Q: QuestionWhat does the bottom of this laptop look like, will it work with my HP Docking station?

QuestionDo you have to buy the geek squad package with the computer or can you just buy the computer? Also, does that imply with the Microsoft package?

QuestionCan an external hard drive for additional storage or backup be easily added to this? Is it connected through one of the USB ports?

QuestionIf this computer is a touch screen, why are you suggesting to buy the wireless mouse?

QuestionCan this laptop fold completely with the screen in use as a tablet?

QuestionIs this laptop good for using chrome

Questioni am in the market for a new lap top ,i recently got a new printer HP officejet3830 would this laptop be compatible with my print since it ont have a CD drive

QuestionWill I be able to have google as main search engine?

QuestionCould I upgrade to 16 RAM if needed?

Questiondo you have this laptop in red

QuestionCan you play imvu? And sims 4? Or Roblox? And is the laptop fast when playing games?

QuestionIs this a good laptop for everyday college use?

QuestionWhat is the refresh rate of the screen?

QuestionHiya there to the person who answers this! i just really wanted to know if you could run Roblox or like fortnite smoothly because i have been looking for laptops to game on but they are WAY too expensive. Thanks In Advance!!

QuestionI had my S Mode removed but I am still having difficulties using google as my search engine. Can google be used as the search engine after removing S Mode? If so, please provide steps to take to have google as the search after S Mode has been removed.

QuestionCan I use chrome with this lap top

QuestionI am not sure 250 SSD is enough for working purposes, can the storage be upgraded?

QuestionHow heavy is this laptop?

QuestionCan you hook a Epson printer to this. And are all the programs installed already?

QuestionWhat hard case cover would fit this particular model? I am having trouble finding one on the internet that fits this specific HP laptop. Anyone? Please help. I would like added protection.

QuestionWhat does the bottom of this laptop look like, will it work with my HP Docking station?