Questions & Answers

Name: HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 256GB SSD
Brand: HP
SKU: 6413692
Price: 464.99 USD
Rating: 4.5 (3181 reviews)

HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 256GB SSD

Model:: 15-dy1043dx; |
SKU:: 6413692

User rating, 4.5 out of 5 stars with 3181 reviews.

Highly rated by customers for:

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QuestionHow long does it take for model #6413692 or 15-DY1043DX to power up?
Asked 5 years ago by Bill.
- Answer Very quick
  Answered 4 years ago by Nick
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QuestionWhat is the difference between this and the envy x360
Asked 5 years ago by Anonymous.
- Answer The Envy 360 is a 2-in-1
  Answered 4 years ago by BrianH
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QuestionI look extremely washed out while using the webcam. There does not appear to be a setting in the webcam to fix this. How can I fix this issue? I am way too white!
Asked 5 years ago by SaraTeacher.
- Answer Hi Sara! Sometimes I have the same issue. Usually, it is because of the amount of light or the direction of the light. The overhead light washes me out. If I turn that off, and use a table lamp or a direct light, I look much better. Also some of my acquaintances use a podcast ring light to improve their look on conference calls. Here is an example of one: https://www.bestbuy.com/site/tzumi-on-air-halo-flex-duo-3-5-led-ring-light/6435570.p?skuId=6435570
  Answered 4 years ago by HP Team
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QuestionDoes this laptop have a dvd player?
Asked 5 years ago by Anonymous.
- Answer Thank you for the question. No, this laptop does not have a DVD player.
  Answered 5 years ago by HP Team
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QuestionWe are having problems with this on 5G wifi. Is it a defect?
Asked 5 years ago by Happy.
- Answer You should not be having these issues. You may wish to contact HP support at https://support.hp.com or call them at 1-800-HPINVENT.
  Answered 5 years ago by HP Team
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QuestionIs this laptop metal or plastic? I do not want a plastic case as when the battery gets hot, the case splits open
Asked 5 years ago by Anonymous.
- Answer This model will have a plastic case. You will need to look at the HP Envy models for an aluminum case.
  Answered 5 years ago by HP Team
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QuestionDoes this laptop have a built in wifi
Asked 5 years ago by Mooch.
- Answer Yes, this laptop does have built in wifi.
  Answered 5 years ago by HP Team
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QuestionDo this laptop have a camera.
Asked 5 years ago by Art.
- Answer Yes the laptop has a built-in webcam and microphone.
  Answered 5 years ago by HP Team
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QuestionI already have this laptop, but i want to know the brand of the 256 GB PCIe® NVMe™ M.2 ssd. I want to know if is like a brand of hp or sandisk, samsung, or kingston.
Asked 5 years ago by Anonymous.
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QuestionCan you store lots of raw photos in this
Asked 5 years ago by Charchar.
- Answer A 256GB memory card can hold approximately 71,111 photos. This is based on jpg file format, at 12MP.
  Answered 5 years ago by HP Team
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QuestionDoes the battery have to be charged before starting the computer for the first time? If so, for how long?
Asked 5 years ago by Lulu.
- Answer The battery will come charged. You can turn it on as soon as you get the laptop.
  Answered 5 years ago by HP Team
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QuestionHow many USB ports?
Asked 5 years ago by billmacmn.
- Answer This laptop has 2 USB ports.
  Answered 5 years ago by HP Team
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QuestionWhat is the manufacturer’s warranty?
Asked 5 years ago by Smokie2000.
- Answer This model will come with a one-year manufacturer's warranty for the hardware and 90-day phone tech support for the software. This does not cover accidental damage or damage as a result of a power outage/surge. For further details, this link covers the Warranty and Support guidelines: http://h10032.www1.hp.com/ctg/Manual/c00747726.pdf
  Answered 5 years ago by HP Team
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QuestionWhat is open box. ?Are they used?
Asked 5 years ago by Anonymous.
- Answer This is a brand new laptop.
  Answered 5 years ago by HP Team
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QuestionWeight?
Asked 5 years ago by Fred.
- Answer The computer weighs 3.64 pounds
  Answered 5 years ago by HP Team
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QuestionHow much operating time should I expect on a fully charged battery?
Asked 5 years ago by MartyK.
- Answer This laptop has an estimated battery life up to 11 hours and 30 minutes.
  Answered 5 years ago by HP Team
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QuestionDoes this laptop come with CD/DVD player?
Asked 5 years ago by PR.
- Answer No cd/dvd drive. If you need it, you're going to have to get an external drive. There are 2 standard usb and 1 usb c.
  Answered 5 years ago by Rich
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QuestionCould I use this to digitally draw with a stylus pen?
Asked 5 years ago by amoss.
- Answer You can use a passive stylus with this laptop.
  Answered 5 years ago by HP Team
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QuestionDoes this have a DVD tray?
Asked 5 years ago by Jiggs.
- Answer No, this laptop does not have a DVD nor CD drive.
  Answered 5 years ago by Brian
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QuestionDoes this model include Excel & Windows?
Asked 5 years ago by Kathy.
- Answer There is a 30 day trial of Microsoft Office on this laptop, which includes Word, Excel, and PowerPoint. We recommend purchasing Microsoft Office with this laptop.
  Answered 5 years ago by HP Team
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Showing 181-200 of 505 questions

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Questions & Answers

HP - 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 256GB SSD

Q: QuestionHow long does it take for model #6413692 or 15-DY1043DX to power up?

Q: QuestionWhat is the difference between this and the envy x360

Q: QuestionI look extremely washed out while using the webcam. There does not appear to be a setting in the webcam to fix this. How can I fix this issue? I am way too white!

Q: QuestionDoes this laptop have a dvd player?

Q: QuestionWe are having problems with this on 5G wifi. Is it a defect?

Q: QuestionIs this laptop metal or plastic? I do not want a plastic case as when the battery gets hot, the case splits open

Q: QuestionDoes this laptop have a built in wifi

Q: QuestionDo this laptop have a camera.

Q: QuestionI already have this laptop, but i want to know the brand of the 256 GB PCIe® NVMe™ M.2 ssd. I want to know if is like a brand of hp or sandisk, samsung, or kingston.

Q: QuestionCan you store lots of raw photos in this

Q: QuestionDoes the battery have to be charged before starting the computer for the first time? If so, for how long?

Q: QuestionHow many USB ports?

Q: QuestionWhat is the manufacturer’s warranty?

Q: QuestionWhat is open box. ?Are they used?

Q: QuestionWeight?

Q: QuestionHow much operating time should I expect on a fully charged battery?

Q: QuestionDoes this laptop come with CD/DVD player?

Q: QuestionCould I use this to digitally draw with a stylus pen?

Q: QuestionDoes this have a DVD tray?

Q: QuestionDoes this model include Excel & Windows?

QuestionHow long does it take for model #6413692 or 15-DY1043DX to power up?

QuestionWhat is the difference between this and the envy x360

QuestionI look extremely washed out while using the webcam. There does not appear to be a setting in the webcam to fix this. How can I fix this issue? I am way too white!

QuestionDoes this laptop have a dvd player?

QuestionWe are having problems with this on 5G wifi. Is it a defect?

QuestionIs this laptop metal or plastic? I do not want a plastic case as when the battery gets hot, the case splits open

QuestionDoes this laptop have a built in wifi

QuestionDo this laptop have a camera.

QuestionI already have this laptop, but i want to know the brand of the 256 GB PCIe® NVMe™ M.2 ssd. I want to know if is like a brand of hp or sandisk, samsung, or kingston.

QuestionCan you store lots of raw photos in this

QuestionDoes the battery have to be charged before starting the computer for the first time? If so, for how long?

QuestionHow many USB ports?

QuestionWhat is the manufacturer’s warranty?

QuestionWhat is open box. ?Are they used?

QuestionWeight?

QuestionHow much operating time should I expect on a fully charged battery?

QuestionDoes this laptop come with CD/DVD player?

QuestionCould I use this to digitally draw with a stylus pen?

QuestionDoes this have a DVD tray?

QuestionDoes this model include Excel & Windows?