Questions & Answers

Q: QuestionDo any programs come preloaded on this laptop? Will it hook up to my wireless printer? Does it come with a mouse?

Asked 3 years ago by spudnick.

• A:Answer Hello. Thanks for your question. There is a 30 day trial of Microsoft Office on this HP laptop, which includes Word, Excel, and PowerPoint. We recommend purchasing Microsoft Office with this laptop. It also comes with a 30 day trial of McAfee LiveSafe. McAfee LiveSafe provides anti-virus protection for computers to help defend against viruses and threats with offline and online protection. We recommend checking with the printer manufacturer if your printer is compatible with Windows 11 in S Mode. A mouse is not included with this laptop.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs this a good computer to learn how to CODE?

Asked 3 years ago by Nana.

• A:Answer Yes, I think it would be a good system for learning how to code.

  Answered 3 years ago by HP Team

  
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Q: Questionhow much cpu is in this?

Asked 3 years ago by anonymous.

• A:Answer I'm not sure what you mean by "how much CPU is this?" If you're asking about particular specs, then let us know what specs you're interested in and we can answer that.

  Answered 3 years ago by HP Team

  
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Q: Questiondoes this one support sim card for internet?

Asked 3 years ago by Anonymous.

• A:Answer No, this model will not have built-in SIM card support.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs the housing/frame/keyboard on this laptop metal or plastic?

Asked 3 years ago by SamsungFan.

• A:Answer It looks as if everything is made of metal but the bullets are made of plastic, very firm and comfortable when writing.

  Answered 3 years ago by IngridddVerified Purchase

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Q: QuestionCan it run Matlab 2021b?

Asked 3 years ago by Matlab.

• A:Answer Yes, you'll have no problem running Matlab 2021b on this laptop. It easily meets the recommended requirements.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes this laptop have a camera so I can do zoom calls?

Asked 3 years ago by Art.

• A:Answer Yes it does. It's located in the bezel right above the screen.

  Answered 3 years ago by HP Team

  
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Q: QuestionDo I have to charge before I use it?

Asked 3 years ago by Bo.

• A:Answer The laptop should come with some charge in the battery, but you'll want to continue charging it while you're doing the initial setup. Depending on the charge state of the battery and how long the setup takes, you may find you finish the setup and then don't have enough charge to actually do anything with the computer.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs this laptop good for editing content? I use Premier pro to edit videos and I need to know if this laptop is powerful enough to handle the software.

Asked 3 years ago by Quan.

• A:Answer Hello. Thanks for your question. No. You need a computer with at least Intel i5 or AMD Ryzen 5 processor or better with 8 GB or 16 GB of RAM and a discrete graphics card with 2 gigabytes or more of video memory to run the Adobe programs. They are big programs that require a lot of processing power to run.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs the Hard drive 1TB?

Asked 3 years ago by MB52.

• A:Answer No, this laptop has 256GB of SSD storage.

  Answered 3 years ago by HP Team

  
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Q: Questiondoes this laptop work on adobe premiere pro or photoshop?

Asked 3 years ago by Feedhades.

• A:Answer Hello. Thanks for your question. No. You need a computer with at least Intel i5 or AMD Ryzen 5 processor or better with 8 GB or 16 GB of RAM and a discrete graphics card with 2 gigabytes or more of video memory to run the Adobe programs. They are big programs that require a lot of processing power to run.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan I hook this laptop up to my LG 60 Inch Smart tv?

Asked 3 years ago by Rantool.

• A:Answer The computer has an HDMI output, so you should have no problem connecting it with a standard HDMI cable. You may need to press a key combination (usually Fn+4 or Fn+5) to tell the computer to send the video signal to the video output and to the TV.

  Answered 3 years ago by HP Team

  
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Q: Questionwhat's the weight of this laptop?

Asked 3 years ago by Calvin.

• A:Answer Hi Calvin, thank you for asking. The HP 15-ef1023dx laptop weighs approximately 3.75 pounds.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs this laptop good for gaming ; Roblox especially.

Asked 3 years ago by Anonymous.

• A:Answer Yes, it would be great for Roblox.

  Answered 3 years ago by HP Team

  
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Q: QuestionWould this laptop be able to host zoom meetings and if so how well?

Asked 3 years ago by Mach6.

• A:Answer Yes, it will host Zoom meetings and it should be fine as long as you don't have absolutely huge meetings. The most critical thing about the Zoom meetings will be the speed of your network connection.

  Answered 3 years ago by HP Team

  
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Q: QuestionWhat is the specific video card in this?

Asked 3 years ago by Paul.

• A:Answer The spec sheet shows that it has an AMD Radeon graphics subsystem integrated into the motherboard.

  Answered 3 years ago by HP Team

  
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Q: QuestioniM TRYING TO CONNECT TO ZOOM. THEY CAN SEE ME BUT CAN NOT HEAR ME. HOW DOES THIS CONNECT PLEASE

Asked 3 years ago by LANA.

Q: QuestionI would like get a computer with a Cd diver or get a CD drive that a log them to the computer

Asked 3 years ago by Roger.

• A:Answer I just saw one on best buy app yesterday. I presume it just plugs into an USB port. Look it up, external cd-rom drive.

  Answered 3 years ago by Ryanroy

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Q: QuestionCan you play games on this lap top like first nite Xbox games etc

Asked 3 years ago by Lazon23.

• A:Answer Yes

  Answered 3 years ago by titoVerified Purchase

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