Questions & Answers
- Model:
- 9P521UA#ABA
- |
- SKU:
- 6569428
Highly rated by customers for: Screen Size, Speed, Ease of use
$400.99Your price for this item is $400.99
Clearance
Comp. Value: $549.99
The comparable value price is $549.99
Page Showing 81-95 of 95 questions
Q: QuestionCan I use zoom on this laptop?
Asked by TheRock.
- A:Answer Yes, Zoom runs nicely on this computer.
Answered by SusanS
Q: QuestionCAN i INSTALL OFFICE SUITE 2024 EDITION CD DVD WITH MICROSOFT WORD AND EXCELLINTO THIS COMPUTER?
Asked by WILL.
- A:Answer Thank you for your question, Will! Yes, you can install Microsoft Office 2024 from a DVD onto this laptop. However, you will need to purchase a separate DVD drive to do this and they are available for purchase at Best Buy.
Answered by HP Team

Q: QuestionDo I need to buy MS Office seperate?
Asked by Josh.
- A:Answer Hello Josh, and thank you for your question. This laptop, model # 17-cn2083dx, does not include Microsoft 365 software.
Answered by HP Team

Q: QuestionCan you hook this laptop to a TV and use the TV as a monitor?
Asked by yahk.
- A:Answer Thank you for your question. Yes, this laptop, model # 17-cn2083dx, can be connected to a TV via an HDMI cable to be used as a monitor.
Answered by HP Team

Q: QuestionCan I use WI fy in this computer?
Asked by ASN.
- A:Answer Yes you can connect to wifi.
Answered by NiceuL
Q: QuestionDoes this come with a mouse?
Asked by JaeJ.
- A:Answer No it doesnt come with a mouse but you can buy one.
Answered by NiceuL
Q: Question2 questions. I need to put a program on the computer but it requires the computer to be able to use a password not a pin as to have Capital and lower case as well as numbers and symbols and also to be upgrade to 11 pro. Can this computer do both?
Asked by Anonymous.
- A:Answer As others have answered, a password can be used for accessing functions as well as a PIN. As for upgrading to Windows 11 Pro: the only difference between Home and Pro is that Pro has certain, extra features, like BitLocker and the ability to connect to a domain; these extra features do not place a greater demand on the OS or operation. However, as with most things, while 8GB of RAM is sufficient for operation, 16GB or more is recommended, especially for business, where you might need to switch between applications quickly and without any hindrance.
Answered by luislast
Q: QuestionDoes this come with windows 11 installed and is the charger included
Asked by Marge.
- A:Answer Yes it comes with windows 11 but its in "S" mode and yes it comes with a charger.
Answered by NiceuL
Q: QuestionIs this available to view in stores - specifically Champaign, IL? How much does it weigh?
Asked by inquiringmind.
- A:Answer They had it in best buy stores in Charlotte, NC as of 5-4-24
Answered by NiceuL
Q: QuestionIs this computer good for light gaming, and if so, can someone please tell me what kind of games
Asked by Curious16.
- A:Answer NEVER ask the manufacturer of the hardware what software will run on it. It's ALWAYS the other way around: check the websites of the game manufacturers for minimum AND recommended specifications.
Answered by luislast
Q: QuestionThanks for the (limited) info on adding memory. However, you could have helped all readers of these pages by providing a little extra information, namely, what are the limits of the SSD and RAM that this PC can be upgraded to?
Asked by luislast.
- A:Answer Thank you for asking the questions about the amount of RAM and the capacity of SSD that this computer will take. You can upgrade the memory up to 32 Gb of RAM, and the computer will take any capacity of SSD that's currently made.
Answered by HP Team

Q: QuestionIs this a new laptop? I cannot seem to find any where with it in store so that I can view it and see if it is what I want.
Asked by NanaKat.
- A:Answer Hi, and thank you for asking the question! Yes, it's a brand new laptop. It was first released in January 2024
Answered by HP Team

Q: QuestionWhere is the on off button
Asked by Bob.
- A:Answer Hello Bob and thank you for your question. The power button on the 17-cn2083dx laptop is located on the top row of the keyboard.
Answered by HP Team

Q: QuestionCan you tell my why on 2 of 2 17" laptops the case broke at the hinges within 2 years?
Asked by MichaelK.
- A:Answer I'm not HP but I've had two of these and it happened both times. The first was under warranty so they sent a replacement which was an upgrade of some specs but within a year started doing the same as the first before the case broke. The hinge inside is very tight in order to support the large screen and it puts pressure on the plastic case of the laptop. HP isn't strengthening the case where the hinge connects nor are they improving the design. Due to this, I won't buy HP anymore.
Answered by Anonymous
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