Questions & Answers

Q: QuestionCan it play the sims 4 smoothly without any freezing or glitching and operate good?

Asked 6 years ago by Kammy.

• A:Answer Kammy, I purchased this laptop for college figuring a gaming laptop would be have the hardware to handle basic office programs. I was WRONG. This laptop lags and borderline crashes trying to run microsoft word. I would NOT attempt to run Sims 4 as you may possibly cause the laptop to explode. My windows 95 desktop runs more smoothly than this joke of a laptop

  Answered 6 years ago by OdinofValhallaVerified Purchase

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Q: QuestionDoes this computer have a built in microphone and camera?

Asked 5 years ago by Wraistlin.

• A:Answer Yes, this laptop has a built in microphone and camera for ease in joining video conferences and such.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan this laptop run Minecraft multiplayer?

Asked 5 years ago by Diego.

Q: QuestionNo CD/DVD Drive?

Asked 5 years ago by Steve.

• A:Answer Actually, it does include a built in CD/DVD drive

  Answered 5 years ago by HP Team

  
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Q: Questioncan this laptop run fortnite and steam games smoothly without any lag?

Asked 5 years ago by Joshua.

• A:Answer No, it cannot run Fortnite without any lag.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDoes the computer run games like world of Warcraft smooth and not get error messages?

Asked 5 years ago by Papanottap.

Q: QuestionDoes this unit support VR headsets like Oculus Rift??

Asked 5 years ago by Gamer.

• A:Answer No, it does not.

  Answered 5 years ago by HP Team

  
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Q: Questiondoes this have touchscreen. and can it use google play.

Asked 5 years ago by eric.

• A:Answer This unit does not have touchscreen.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionCan someone explain why Best Buy advertises this model laptop as a "Gaming" laptop, but the manufacturer Hewlett-Packard says this is not a gaming model laptop?

Asked 6 years ago by ConfusedCustomer.

• A:Answer isHP is just playing games with you

  Answered 5 years ago by Hector

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Q: Questionis Office included with this laptop?

Asked 6 years ago by sassee.

• A:Answer The laptop comes with a 30 day free trial to Microsoft Office 365 installed.

  Answered 6 years ago by HP Team

  
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Q: QuestionHow is the sound from the speakers? Is it good for music?

Asked 6 years ago by Nick.

• A:Answer This model has standard dual speakers.

  Answered 5 years ago by HP Team

  
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Q: Questiondoes this laptop come with a microsoft package [ windows, excel etc]

Asked 6 years ago by Anonymous.

• A:Answer No, it does not come with a microsoft package like excel.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes this laptop also brings word and excel also Google

Asked 6 years ago by Chris.

• A:Answer It comes with a 30 day trial of Office, but after that, you have some options-you can buy Office 2019 or Office 365. You can also install the Google Chrome browser if you'd like to use that.

  Answered 6 years ago by HP Team

  
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Q: QuestionDoes the laptop come with Microsoft Word?

Asked 6 years ago by Vicky.

• A:Answer No you would need to purchase Office 365 or Office 2019.

  Answered 6 years ago by HP Team

  
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Q: QuestionCan I use this for my podcast system I have ? I have a Rodecaster pro podcast machine

Asked 6 years ago by Anonymous.

Q: QuestionCan you upgrade the memory and not violate the warranty?

Asked 6 years ago by travler1230012.

• A:Answer As long as you are careful with the motherboard when upgrading the RAM, you won't void the warranty. This laptop supports up to 16 GB DDR4-1866 RAM. There are two memory slots.

  Answered 6 years ago by HP Team

  
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Q: QuestionNeed to upgrade from an old computer, Need to deal with email, internet, and bill pay. Will have photos from old computer installed and some small files. I have bought the 17-ca0020nr and the 79g-04979 can you give me a rating of 1 to 10 no game play

Asked 6 years ago by George.

• A:Answer I know that your question is very old but we were expecting the same thing as you and were horribly disappointed.

  Answered 3 years ago by Tbustam148

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Q: Questioncan this run FIVEM

Asked 6 years ago by niamke.

• A:Answer We always recommend checking the system requirements for games and other accessories for gaming.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan you down load apps like...sling? To stream to your smart tv.

Asked 6 years ago by Ree.

• A:Answer You can, yes.

  Answered 6 years ago by HP Team

  
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