A:AnswerThank you for the question. The 17-cn0013dx laptop has an i3 processor, which cannot handle larger processes and take full advantage of the increased RAM. There is one RAM slot, and it is not user accessible. A tech professional could make the switch for you, if you decide to increase the RAM.
A:AnswerHi Tom, thank you for the question. The wireless interface is Realtek RTL8821CE-M 802.11a/b/g/n/ac (1x1) Wi-Fi® and Bluetooth® 4.2. MU-MIMO is supported; Miracast compatible.
A:AnswerHi Lin and thanks for your question! Windows 10 in S mode is designed for security and performance, exclusively running apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, you'll need to switch out of S mode. Switching out of S mode is one-way. If you make the switch, you won't be able to go back to Windows 10 in S mode. There's no charge to switch out of S mode.
On your PC running Windows 10 in S mode, open Settings > Update & Security > Activation.
In the Switch to Windows 10 Home or Switch to Windows 10 Pro section, select Go to the Store. (If you also see an "Upgrade your edition of Windows" section, be careful not to click the "Go to the Store" link that appears there.)
On the Switch out of S mode (or similar) page that appears in the Microsoft Store, select the Get button. After you see a confirmation message on the page, you'll be able to install apps from outside of the Microsoft Store.
A:AnswerHi, thank you for asking. Yes, the 17-cn0013dx laptop has an excellent touch HD+ Brightview display (250 nits). It should be much more than sufficient for video calls. With 8GB of RAM, you can multitask seamlessly, too.
A:AnswerThank you fr the question. Microsoft 365 is downloadable from the Microsoft store. You can purchase a subscription directly from the site, or from Best Buy. Please visit Microsoft.com for current pricing.
A:AnswerHello! It's typically not recommended to upgrade the processor in a unit as it will not be cost effective in the long run. The motherboard will need to be changed to upgrade the processor. The maximum of 8GB RAM is already installed in this unit. Thank you for being an HP customer!
A:AnswerHello. Thanks for your question. There is a 30 day trial of Microsoft Office on this laptop, which includes Word, Excel, and PowerPoint. We recommend purchasing Microsoft Office with this laptop.
A:AnswerHi Joey, thank you for the question. The HP 17-cn0013dx has a HDMI1.4b port for connecting a monitor. You could attached another monitor using a hub or adapter.
