“I bought this computer but I can't watch dvd's. Windows media player doesn't see the disc. I tried updating the drivers but they are up to date. Please help.”

1-3 of 3 Answers

• The Windows 10 version of media player has given up on playing video (there may be a paid upgrade). I use the VLC media player from https://www.videolan.org/.

  Answered by JohnK 5 years ago

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• That is strange. I would contact Geek Squad.

  Answered by melcrack 6 years ago

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• Here is a link to troubleshooting Windows Media Player: https://support.microsoft.com/en-us/help/843509/resources-for-troubleshooting-issues-in-windows-media-player I would also recommend reaching out to HP Support or the Geek Squad at Best Buy for further assistance.

  Answered by HP Team 6 years ago

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