Questions & Answers

Q: QuestionDoes this include Windows10 professional?

Asked 5 years ago by Anonymous.

• A:Answer No, this laptop comes in Windows 10 in S Mode. It is very easy to switch out of Windows 10 in S Mode. Here is how: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this laptop have 2 memory slots (i.e, expandable to 16 GB RAM)?

Asked 5 years ago by catnotes.

• A:Answer Yes, there are 2 memory slots. This laptop can be upgrade up to 16 gigabytes DDR-2400 RAM.

  Answered 5 years ago by HP Team

  
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Q: Questioncan you burn cd's?

Asked 5 years ago by skullman.

• A:Answer Yes, you can burn CDs on this laptop.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this laptop read & write DVD/CD & backlit keyboard?

Asked 5 years ago by Lish.

• A:Answer No, it doesn't have a backlit keyboard.

  Answered 5 years ago by CommunityAnswer

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Q: Questioncan you block certain websites and age content

Asked 5 years ago by Anonymous.

• A:Answer Yes, you can. Here is more information: https://support.microsoft.com/en-us/help/12439/microsoft-account-set-content-restrictions-on-windows-10-and-xbox-one

  Answered 5 years ago by HP Team

  
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Q: QuestionCan you upgrade the memory?

Asked 5 years ago by ruco.

• A:Answer This laptop supports up to 16 gigabytes DDR4-2400 RAM.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this computer have T1 storeage?

Asked 5 years ago by Barbara.

• A:Answer No, this model has a 256GB Solid State Drive for storage.

  Answered 5 years ago by HP Team

  
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Q: Questionis this available in local best buy stores

Asked 6 years ago by chris.

• A:Answer It looks like it's generally available in stores, but you'd need to check on the Best Buy website to see if it's available at a particular store.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this support Cricut Air 2

Asked 6 years ago by Barb21.

• A:Answer Yes-this laptop meets and exceeds all the system requirements of Cricut Air 2

  Answered 5 years ago by HP Team

  
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Q: QuestionCan you upgrade the DVD drive to a blu ray? I know I could use the usb to do this but I would prefer to have one internally. Thanks

Asked 6 years ago by Mick.

• A:Answer No you can not.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this powerful enough to monitor 6 HD surveillance cameras through software to be installed and not stop/jerk/keep pausing when playing back one of the saved videos?

Asked 6 years ago by TJ9642.

• A:Answer Yes, it is powerful enough to monitor your cameras and play back the footage. You my need an external drive or flash drive for extended storage.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this a touchscreen and can I use a surface pen?

Asked 6 years ago by Billybadass.

• A:Answer No, this is not a touchscreen laptop.

  Answered 5 years ago by HP Team

  
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Q: QuestionHow many USB ports are included on this laptop?

Asked 6 years ago by infoseeker.

• A:Answer 3

  Answered 6 years ago by NunyaVerified Purchase

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Q: QuestionDoes this device have webcam

Asked 6 years ago by Cheer.

• A:Answer Yes

  Answered 6 years ago by NunyaVerified Purchase

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Q: QuestionDoes this computer have a webcam?

Asked 6 years ago by Anonymous.

• A:Answer Yes, this laptop has a webcam.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionHow do I find the URL #?

Asked 6 years ago by URL.

Q: Questionbacklit keyboard ?

Asked 6 years ago by nick.

• A:Answer No, it does not have a backlit keyboard I'm afraid.

  Answered 6 years ago by HP Team

  
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Q: QuestionDoes this computer have a back lit keyboard?

Asked 6 years ago by Elsers.

• A:Answer No

  Answered 6 years ago by NunyaVerified Purchase

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Q: QuestionDoes this computer have a touchscreen?

Asked 6 years ago by Trin.

• A:Answer If you are referring if this computer is touchscreen? No, it is not touchscreen.

  Answered 6 years ago by CommunityAnswer

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