Questions & Answers

Q: QuestionI received a sheet of paper with my purchase of this laptop. How do I download and install the Webroot program that came with this. I followed instructions on sheet, but can't find the download page or install instructions when I go to where directedl

Asked 5 years ago by GmaBarb.

Q: QuestionCan you add a separate monitor to this laptop with an HDMI cord? If so what is the size of the HDMI cord would I need?

Asked 5 years ago by Bentley1.

• A:Answer Yes, you can set up a side monitor and just a standard HDMI cord will do!

  Answered 5 years ago by Ashg

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Q: QuestionCan telephone/landline be connect ?

Asked 5 years ago by Anonymous.

• A:Answer It doesn't have a port for a phone cord it does have a port for a wired Ethernet connection to a router or modem.

  Answered 2 years ago by HP Team

  
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Q: QuestionWhat adapters are needed

Asked 5 years ago by ToniToniToni.

• A:Answer The laptop is ready to use out of the box.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes it have a built in camera

Asked 5 years ago by ToniToniToni.

• A:Answer Yes, it does have a built in webcam.

  Answered 2 years ago by HP Team

  
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Q: Questionis the battery removable?

Asked 5 years ago by desperado.

• A:Answer No, the battery is not removable.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDoes this computer include a webcam and microphone?

Asked 5 years ago by Anonymous.

• A:Answer Yes it does have a built in webcam and microphone.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoe this model have a camera so that I can skype? Do all models have this now?

Asked 5 years ago by Alsy.

• A:Answer Yes it does have a built in webcam.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs there a webcam built in?

Asked 5 years ago by Lori.

• A:Answer Yes, there is a webcam on this laptop.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes it have a built in webcam and is the recording good?

Asked 5 years ago by JokingJoe.

• A:Answer Yes, this product comes with built-in camera.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionIs this item Bluetooth compatible??

Asked 5 years ago by MrChicken.

• A:Answer Yes, this laptop is Bluetooth compatible.

  Answered 5 years ago by HP Team

  
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Q: QuestionWill this model plat blue ray discs

Asked 5 years ago by pcnovice.

• A:Answer This laptop cannot play blu ray discs. You can use an external USB blu ray drive.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this come with an AC adapter. If not, which one do I buy?

Asked 5 years ago by Karyn.

• A:Answer Yes it comes with the power cord to plug into the wall.

  Answered 5 years ago by ShelltineVerified Purchase

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Q: QuestionIf I would buy this laptop, how much would it cost for a license for Office? All I would need are Word and Excel.

Asked 5 years ago by Jim.

• A:Answer $150 (one time) for Home & Student or $50 (Best Buy promo offer) - then $70 PER YEAR for Office 365 Personal. You can get "just" Excel and Word, ala carte, but it will cost more.

  I would recommend:

  • 

    Microsoft - 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

    User rating, 4.51 out of 5 stars with 37496 reviews.

    (37,496)
  • 

    Microsoft - Office Home & Student 2019 (1 Device) [Digital] - Mac OS, Windows [Digital]

    User rating, 4.62 out of 5 stars with 9270 reviews.

    (9,270)

  Answered 5 years ago by FormerBestBuyCustomerVerified Purchase

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Q: QuestionIs the keyboard backlit?

Asked 5 years ago by SueP.

• A:Answer No, the keyboard is not backlit

  Answered 5 years ago by EbbtideVerified Purchase

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Q: Questionwould this be decent to do some video recording and editing? Nothing SUPER fancy but just average?

Asked 5 years ago by Caelidh.

• A:Answer I haven’t used it for that yet but that’s exactly what I bought it for. It’s the only laptop I could find at BestBuy that had a DVD drive so I could create videos and record them onto blank DVDs

  Answered 5 years ago by Cheech24Verified Purchase

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Q: Questiondoes it have an upgradable gpu,cpu,or graphics card

Asked 5 years ago by JC.

• A:Answer Not it does not.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan I add a second monitor for split images to this computer?

Asked 5 years ago by Andy.

• A:Answer Yes you can add a external monitor to this laptop.

  Answered 5 years ago by HP Team

  
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Q: Questioncan it run games

Asked 5 years ago by JAYDEN.

• A:Answer Yes, this unit can run games.

  Answered 5 years ago by CommunityAnswer

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