A:AnswerYes, Windows 10 S mode can easily be turned off and regular 64 bit Windows 10 can be used instead. Kind of annoying that S mode exists in the first place, but it can be turned off.
A:AnswerIt will work with a wireless mouse. It will work great for a call center job. This laptop would work ok for basic games like Minecraft or Roblox, but is not really a gaming laptop.
A:AnswerI have only used it once but the person on the other end seemed to hear me just fine. It is internal and I am not an expert at things...but did a Video conference call with my Dr. and she answered all my questions without asking me to repeat myself. I did turn off any external noise (tv) and that might have helped. I do not recall speaking any louder than in my normal voice. I hope this helps.
A:AnswerS Mode means you can only download apps from the Microsoft Store and use the Microsoft Edge browser. You can switch out of the S Mode for free. Here are some instructions: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode
A:AnswerIn order to use the Zoom app on this laptop, you will want to switch of the S Mode. It is free to switch out of the S Mode. Here are the instructions: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode