Questions & Answers

Q: QuestionI know the picture shows it, but I would like to verify.... Does this laptop actually have the left/right mouse buttons? Thanks.

Asked 9 years ago by newby.

• A:Answer This item has the left/right buttons.

  Answered 9 years ago by CommunityAnswer

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Q: Questionhow do you do monthly backup if no dvd/cd drive ?

Asked 9 years ago by tovo.

• A:Answer It does have a CD/DVD drive.

  Answered 9 years ago by Caleb

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Q: QuestionIs this laptop expandable to 32 GB of memory?

Asked 9 years ago by BobF.

• A:Answer No, this is not expandable to 32 GB of RAM.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionBacklit keyboard?

Asked 9 years ago by Ray.

• A:Answer Yes

  Answered 9 years ago by luckybdogg

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Q: QuestionIs this HP 17.3 in. laptop with 4 gb memory expandable to 8 gb memory?

Asked 9 years ago by Bugtyer.

• A:Answer Yes

  Answered 9 years ago by Q

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Q: Questiondoes this have a backlight keyboard. One ans was yes and one ans was no. I need to know for sure before I purchase, thank you so much

Asked 9 years ago by tovo.

• A:Answer No

  Answered 9 years ago by Netty

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Q: QuestionDOES THIS COMPUTER HAVE CORTANA? AND DOES IT ALSO COME WITH A CORDLESS MOUSE AND KEYBOARD?

Asked 9 years ago by NORMAN69.

• A:Answer Yes, this model does have Cortana, but it does not come with a cordless mouse.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionHow long does the battery last? Is this a good laptop for college students?

Asked 9 years ago by college.

• A:Answer The battery life is up to 5 hours and 45 minutes. This is a good laptop for web surfing, Microsoft Office, social media, research, and streaming videos. This is not a good laptop for gaming or any programs like Photoshop or AutoCAD.

  Answered 9 years ago by HP Team

  
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Q: QuestionThis question has been answered several different ways. Is the 4GB Memory expandable to 8GB or not?

Asked 9 years ago by MistyM.

• A:Answer The RAM cannot be upgraded. The memory slot is not user accessible.

  Answered 9 years ago by HP Team

  
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Q: QuestionDoes it come with Word or Excel - or do you have to purchase separately.

Asked 9 years ago by William.

• A:Answer You have to purchase separately. I installed Microsoft Home and Office Professional 2010 without any difficulty. Did have to pay for the office program.

  Answered 8 years ago by tigersmomVerified Purchase

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Q: QuestionHello: What is your charge to install Microsoft Word in the above laptop and does it come with a wireless mouse? Is there a charge for McAfee anti virus for 3 years?

Asked 9 years ago by Noreen.

Q: QuestionThe ad says it has DVD drive, but a question asked and answered says no. Which is it?

Asked 9 years ago by Ayatollahgondola.

• A:Answer Yes, the laptop does have a CD/DVD drive.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionDoes this laptop have a DVR/cd drive?

Asked 9 years ago by Anonymous.

• A:Answer Yes

  Answered 8 years ago by JaneVerified Purchase

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Q: QuestionWhat is it? I3, I5, I7?

Asked 9 years ago by Pentium.

• A:Answer This is a Pentium N3710 which is neither an i3,5 or 7. It is a quad-core 1.60ghz with turbo clock of 2.56ghz.

  Answered 9 years ago by CommunityAnswer

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