Questions & Answers

15 Questions & 18 Answers
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  • Question
    Can the ram be extended to 12 GB or 16 GB?   (1 Answer)

    By Aaron August 9, 2016.

    Answers
    • Best 
      Answer

      Good question. This laptop does not have expandable RAM. The memory slot is not use accessible. For more detailed specs, please visit the following link: http://www8.hp.com/h20195/v2/GetPDF.aspx/c05176416.pdf I hope this helps.

      By HP Team August 10, 2016.

      • HP Representative
  • Question
    I know the picture shows it, but I would like to verify.... Does this laptop actually have the left/right mouse buttons? Thanks.   (1 Answer)

    By newby July 24, 2016.

    Answers
    • Best 
      Answer

      This item has the left/right buttons.

      By CommunityAnswer July 24, 2016.

    • Question
      how do you do monthly backup if no dvd/cd drive ?   (2 Answers)

      By tovo October 16, 2016.

      Answers
      • Best 
        Answer

        It does have a CD/DVD drive.

        By Caleb October 19, 2016.

      • Question
        Is this laptop expandable to 32 GB of memory?   (1 Answer)

        By BobF August 9, 2016.

        Answers
        • Best 
          Answer

          No, this is not expandable to 32 GB of RAM.

          By CommunityAnswer August 9, 2016.

        • Question
          Backlit keyboard?   (1 Answer)

          By Ray July 26, 2016.

          Answers
        • Question
          Is this HP 17.3 in. laptop with 4 gb memory expandable to 8 gb memory?   (1 Answer)

          By Bugtyer June 23, 2016.

          Answers
        • Question
          does this have a backlight keyboard. One ans was yes and one ans was no. I need to know for sure before I purchase, thank you so much   (1 Answer)

          By tovo October 20, 2016.

          Answers
        • Question
          What is it? I3, I5, I7?   (1 Answer)

          By Pentium October 9, 2016.

          Answers
          • Answer

            This is a Pentium N3710 which is neither an i3,5 or 7. It is a quad-core 1.60ghz with turbo clock of 2.56ghz.

            By CommunityAnswer October 9, 2016.

          • Question
            DOES THIS COMPUTER HAVE CORTANA? AND DOES IT ALSO COME WITH A CORDLESS MOUSE AND KEYBOARD?   (1 Answer)

            By NORMAN69 September 18, 2016.

            Answers
            • Answer

              Yes, this model does have Cortana, but it does not come with a cordless mouse.

              By CommunityAnswer September 18, 2016.

            • Question
              How long does the battery last? Is this a good laptop for college students?   (1 Answer)

              By college September 14, 2016.

              Answers
              • Answer

                The battery life is up to 5 hours and 45 minutes. This is a good laptop for web surfing, Microsoft Office, social media, research, and streaming videos. This is not a good laptop for gaming or any programs like Photoshop or AutoCAD.

                By HP Team September 14, 2016.

                • HP Representative

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