Questions & Answers
- Model:
- 14b-cd0013dx/A28Q7UA#ABA
- |
- SKU:
- 10530271
Q: Questionwhats the Hardware and Software.
Asked by jax.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
- A:Answer HP - 14" Chromebook - Intel Celeron - 4GB Memory - 64GB
Answered by LFeatherly
Q: QuestionDoes this laptop have Windows 11 installed?
Asked by RichM.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
- A:Answer No. It runs Chrome.
Answered by MarkRad
Q: QuestionWhat is the part number for the touch screen (if it needs to be replaced due to a crack)? Are there other compatible screen models?
Asked by Robb.
This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue
- A:Answer Robb, thank you for your question about this HP Chromebook! The HP part number for the display that is on this model is N84856-001. HP has the Maintenance and Service Guide on its support site for more information.
Answered by HP Team

Q: QuestionDoes it have a backlit keyboard? Can this Chromebook be used without an internet connection?
Asked by Kerfuffle.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
- A:Answer Thank you for the question. The HP 14a-ne1013dx Chromebook does not have a backlit keyboard. You can use a Chromebook offline or using Google Doc, Sheets, and Slides, watch downloaded content, take notes, read saved web pages, and view/edit photos. You can also read, respond to, and search emails if you've enabled offline mode in Gmail.
Answered by HP Team

Q: QuestionWill this work on lower Wi-fi it says 6 but will it still work with 5 and 2.4
Asked by RT.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
- A:Answer Thank you for the question. Yes. Wi-Fi 6 is backward compatible with 2.4 and Wi-Fi 5 networks. This means it can connect to older routers and access points without any issues.
Answered by HP Team

Q: QuestionIm looking for a basic Laptop that I can use for Google meet an Virtual therapy appointments. Will this work?
Asked by Chris.
This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue
- A:Answer Chris, thank you for your question about this HP Chromebook! Yes, you can use it for Google meet.
Answered by HP Team

Q: QuestionIs this Chromebook good for people who work from home?
Asked by MsShoppee66.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
- A:Answer Thank you for the question. Chromebooks are very good when most of your work is online. and they are optimized for Cloud-based efficiency. They aren't the best for performance-heavy tasks. If you need Windows or Mac-specific applications (like Adobe Photoshop, AutoCAD, or certain programming tools), a Chromebook may not be ideal.
Answered by HP Team

Q: QuestionWould this be suited for a basic gaming laptop?
Asked by AKay.
This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue
- A:Answer For any software, you would want to check the system requirements from the publisher's website and make sure the device you want to run it on meets the requirements for the setting you would like to use. Updates can change the requirements which can impact what settings you run it on or if you can run it at all. For software that always require online or for sections that are online, your connection type and speed can also affect how well it runs.
Answered by HP Team

Q: QuestionIs this Chromebook recommended for college students?
Asked by dezt.
This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue
- A:Answer Thank you for your question. This Chromebook is an entry-level laptop and is recommended for up to high school level classes.
Answered by HP Team

Q: QuestionDoes the keyboard light up?
Asked by Anonymous.
This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue
- A:Answer Thanks for your question. This HP 2-in-1 Chromebook does not have a backlit keyboard.
Answered by HP Team

Q: QuestionCan i pick this up tomorrow?
Asked by Anonymous.
This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue
Q: QuestionIs this keyboard backlit
Asked by Savage.
This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue
Q: QuestionDoes it come with Windows 11? Does it come with Microsoft Word?
Asked by Anonymous.
This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue
Q: QuestionWhy are most of these questions even ASKED?? The answers are in the specs and features.
Asked by Anonymous.
This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 2023 - 4GB Memory - 64GB eMMC - Sky Blue
Q: QuestionCan you hook this up to a printer
Asked by Bobby.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
- A:Answer yes
Answered by NANCYB
Q: Questionis windows 11 on here
Asked by Anonymous.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
Q: Questionhave windows 11 ?
Asked by Anonymous.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
Q: QuestionI purchased a laptop sometime In Dec 2025 my screen is broken and it has warranty. What do I have to do to get it fixed do I take it in to your store
Asked by SanDiego13.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
- A:Answer Warranty isn't a protection insurance. You'll need to prove that it arrived broken or that it broke by itself.
Answered by Vifil11
Q: QuestionWill this allow an external webcam to be recognized through the usb port(s)?
Asked by zebe.
This question was asked about the related product: HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
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