“specs say it has 6gb of ram, and HP spec sheet says same. My wife needed 8 go to run AutoCad, so I purchased a 8 go stick on Amazon since BestBuy doesn’t have DDR4 ram? I opened up to install it and there is a 8gb stick inside. Limited by BIOS...”
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Open your search bar, and type "System Information", and then scroll down to where it says the amount of installed RAM, and so on. it should say 8GB if the stick is indeed 8GB. The next part is right below that, where it says how much physical memory is available.
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