A:AnswerWe aren't computer savvy (as my last comments reveal) and that is why we were so very impressed with the ease of the setup and use of this computer. RAM (readily accessible memory) was something that we really didn't look for. we're not experts, but we do know quality when we see (and learn how to use) quality. We've been impressed with HP products for a long time (we have our old HP and now are super impressed with the new one! Excuse me if I don't know the lingo that goes with some, we just know that it's faster and better than the one we just retired to the open space in the basement, and setup the new one in our office area! THANKS BEST BUY!
A:AnswerThank you for the question. Freezing is often caused by app-related or network issues (speed) but it can also be a result of high demands on RAM with multiple apps open. If you're connected to WiFi, make sure you have a strong signal. Close any programs/apps you are not using. Make sure you've got the latest camera driver loaded. Turn off Hardware Acceleration. Find out how here: https://tipsmake.com/zoom-crashes-on-windows-10-causes-and-fixes
A:AnswerThank you for your question! This would be delivered by a package delivery service, but Geek Squad can definitely help you with the setup! You can add this service to your cart: https://www.bestbuy.com/site/device-setup/6932408.p?skuId=6932408 and you can learn more about all of their services here: https://www.bestbuy.com/site/services/computer-tablet-services/pcmcat138100050019.c?id=pcmcat138100050019
A:AnswerHi Sam, apologies for what you're experiencing. The keyboard will have an on/off switch to save battery life between computer uses. Most people just leave them on. The switch will be on the back/bottom, near the battery compartment.
A:AnswerThis All-In-One comes with a 3-Month Subscription of Trend Micro Internet Security (3-Device). It does not come with any Microsoft Office software.
A:AnswerThank you for the question. The 24-dp0124 All-in-One desktop PC has an integrated AMD Radeon graphics card. For leisure gaming, that would be sufficient. More avid gamers might prefer a dedicated graphics interface, or even a gaming computer. We recommend contacting the developers of games you'd like to play, to understand their recommended hardware requirements.
A:AnswerThank you for the question. The processor in this 24-dp0124 All-in-One desktop is not Intel, it's AMD Ryzen 5, which is comparable to Intel's i5 processor.
