Questions & Answers

Name: HP - 24" Touch-Screen All-In-One - AMD Ryzen 5 - 8GB Memory - 1TB SSD - Natural Silver
Brand: HP
SKU: 6477673
Price: 764.99 USD
Rating: 4.7 (451 reviews)

HP - 24" Touch-Screen All-In-One - AMD Ryzen 5 - 8GB Memory - 1TB SSD - Natural Silver

Model:: 24-dp0224; |
SKU:: 6477673

User rating, 4.7 out of 5 stars with 451 reviews.

Highly rated by customers for:

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Page Showing 1-20 of 84 questions

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QuestionCan more ram be added.
Asked 4 years ago by ronnie2110.
- Answer Yes, the RAM on this All-In-One computer is expandable to 16 GB.
  Answered 4 years ago by HP Team
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QuestionCan I add another 8GB of Ram? There are two answers from the HP team; one Representative says yes, the other no. Which HP Representative is correct?
Asked 3 years ago by Athlon925.
- Answer The memory on this All-in-One computer has 8 GB DDR4-3200 SDRAM memory (1 x 8 GB) and is expandable to 16 GB.
  Answered 3 years ago by HP Team
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QuestionWill this all-in one support a second screen for an home office setup. If so, what are recommended monitors? If not, what all-in-one will support a dual monitor solution?
Asked 3 years ago by AnswerSeeker.
- Answer Thank you for the question. Yes the 24-dp0224 All-in-One desktop will support a second monitor. It has both HDMI and VGA connection ports. We recommend an FHD monitor that will mirror the resolution of the All-in-One. An example: https://www.bestbuy.com/site/hp-24-ips-led-fhd-freesync-monitor-hdmi-vga-silver-and-black/6454576.p?skuId=6454576
  Answered 3 years ago by HP Team
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QuestionMy daughter bought this computer to start her business. What compatible laptop should I buy that I can sync with this computer so that I can input business expenses, client information that I can use in IL while she uses hers in FL? Can GeekSquad help?
Asked 3 years ago by Nashnpepper2.
- Answer Really, any laptop would be compatible, but I'd suggest getting one where the processor and RAM are equal to what's in this computer, so you'd want one with a Ryzen 5 processor and 8 gigabytes of RAM.
  Answered 3 years ago by HP Team
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QuestionDoes the PC have to be plugged in in order to use? I tried unplugging it, but it turned off.
Asked 3 years ago by jj.
- Answer Yes, this All-In-One computer needs to be plugged in to get power; it does not have a battery like a laptop does.
  Answered 3 years ago by HP Team
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QuestionWill I still need to purchase a tower with this, I have seen a few all-in-ones that still require?
Asked 3 years ago by Anonymous.
- Answer No, the "tower" is built into the monitor.
  Answered 3 years ago by HP Team
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QuestionAre the letters easy to see on the keyboard. I do not see a photo of them.
Asked 3 years ago by Moonbeam.
- Answer I didn't like the white keyboard that came with the computer so I bought a black one.
  Answered 3 years ago by Anonymous
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QuestionIs the this PC Zoom compatible?
Asked 3 years ago by GoldenSwan.
- Answer Thank you for the question. Yes, the 24-dp0224 All-in-One desktop PC has Windows 11 Home and is compatible with Zoom and other conferencing apps.
  Answered 3 years ago by HP Team
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QuestionHow can I sync the wireless keyboard and mouse to the computer? Do I need any converter or device to connect the wireless keyboard and mouse to the computer?
Asked 3 years ago by Mercedes.
- Answer Thank you for your question, Mercedes! The devices should automatically sync once they are all powered on. If you are experiencing difficulties, please reach out to HP Support directly for troubleshooting assistance.
  Answered 3 years ago by HP Team
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QuestionDoes this have the new windows 11 system?
Asked 3 years ago by Tomd.
- Answer This model will come with Widows 11 installed.
  Answered 3 years ago by HP Team
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Questioni have airpods, can i connect it or it wont work?
Asked 3 years ago by lav.
- Answer The 24-dp0224 has built in Bluetooth capability, so you should have no problem pairing the airpods to the computer and using them.
  Answered 3 years ago by HP Team
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QuestionCan U add extra speaker
Asked 3 years ago by bill.
- Answer The computer has a headphone/microphone jack, as well as four USB ports. As long as your extra speaker uses one of those connections, it should work just fine.
  Answered 3 years ago by HP Team
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Questioncan I use wireless keyboard and mouse on the computer? if so which would be best to purchase ?
Asked 3 years ago by wireless.
- Answer The computer actually comes with a wireless keyboard and mouse, so you don't need to purchase anything.
  Answered 3 years ago by HP Team
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QuestionDoes this model have a camera. I cannot find the settings for it other than a 2.0MP video
Asked 3 years ago by MStudebaker.
- Answer YES
  Answered 3 years ago by my85
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Questionwhat is the charger compatible
Asked 1 month ago by Daylin.
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QuestionCan I replace the screen to a non-touch format? (If so, part # please?) My cat broke mine but I can’t afford a $300 touch enabled screen replacement.
Asked 1 year ago by Rae.
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QuestionMy wireless mouse stopped working. I changed the batteries in the mouse. What is the fix for this?
Asked 2 years ago by Marv.
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QuestionIs there a Vesa Mount Adapter for this Model
Asked 3 years ago by CSinSC.
- Answer No, this All-In-One is not VESA mount capable.
  Answered 3 years ago by HP Team
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QuestionCan I connect 2 additional monitors?
Asked 3 years ago by John.
- Answer No, this All-In-One computer will support 1 additional monitor via the HDMI port.
  Answered 2 years ago by HP Team
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QuestionHow tall is this computer on the stand, have limited space
Asked 3 years ago by Anonymous.
- Answer Thank you for your question! The HP All-in-One 24-dp0224 has dimensions (W x D x H) of 21.29 x 8.05 x 16.12 inches.
  Answered 3 years ago by HP Team
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Showing 1-20 of 84 questions

Questions & Answers

HP - 24" Touch-Screen All-In-One - AMD Ryzen 5 - 8GB Memory - 1TB SSD - Natural Silver

Q: QuestionCan more ram be added.

Q: QuestionCan I add another 8GB of Ram? There are two answers from the HP team; one Representative says yes, the other no. Which HP Representative is correct?

Q: QuestionWill this all-in one support a second screen for an home office setup. If so, what are recommended monitors? If not, what all-in-one will support a dual monitor solution?

Q: QuestionMy daughter bought this computer to start her business. What compatible laptop should I buy that I can sync with this computer so that I can input business expenses, client information that I can use in IL while she uses hers in FL? Can GeekSquad help?

Q: QuestionDoes the PC have to be plugged in in order to use? I tried unplugging it, but it turned off.

Q: QuestionWill I still need to purchase a tower with this, I have seen a few all-in-ones that still require?

Q: QuestionAre the letters easy to see on the keyboard. I do not see a photo of them.

Q: QuestionIs the this PC Zoom compatible?

Q: QuestionHow can I sync the wireless keyboard and mouse to the computer? Do I need any converter or device to connect the wireless keyboard and mouse to the computer?

Q: QuestionDoes this have the new windows 11 system?

Q: Questioni have airpods, can i connect it or it wont work?

Q: QuestionCan U add extra speaker

Q: Questioncan I use wireless keyboard and mouse on the computer? if so which would be best to purchase ?

Q: QuestionDoes this model have a camera. I cannot find the settings for it other than a 2.0MP video

Q: Questionwhat is the charger compatible

Q: QuestionCan I replace the screen to a non-touch format? (If so, part # please?) My cat broke mine but I can’t afford a $300 touch enabled screen replacement.

Q: QuestionMy wireless mouse stopped working. I changed the batteries in the mouse. What is the fix for this?

Q: QuestionIs there a Vesa Mount Adapter for this Model

Q: QuestionCan I connect 2 additional monitors?

Q: QuestionHow tall is this computer on the stand, have limited space

QuestionCan more ram be added.

QuestionCan I add another 8GB of Ram? There are two answers from the HP team; one Representative says yes, the other no. Which HP Representative is correct?

QuestionWill this all-in one support a second screen for an home office setup. If so, what are recommended monitors? If not, what all-in-one will support a dual monitor solution?

QuestionMy daughter bought this computer to start her business. What compatible laptop should I buy that I can sync with this computer so that I can input business expenses, client information that I can use in IL while she uses hers in FL? Can GeekSquad help?

QuestionDoes the PC have to be plugged in in order to use? I tried unplugging it, but it turned off.

QuestionWill I still need to purchase a tower with this, I have seen a few all-in-ones that still require?

QuestionAre the letters easy to see on the keyboard. I do not see a photo of them.

QuestionIs the this PC Zoom compatible?

QuestionHow can I sync the wireless keyboard and mouse to the computer? Do I need any converter or device to connect the wireless keyboard and mouse to the computer?

QuestionDoes this have the new windows 11 system?

Questioni have airpods, can i connect it or it wont work?

QuestionCan U add extra speaker

Questioncan I use wireless keyboard and mouse on the computer? if so which would be best to purchase ?

QuestionDoes this model have a camera. I cannot find the settings for it other than a 2.0MP video

Questionwhat is the charger compatible

QuestionCan I replace the screen to a non-touch format? (If so, part # please?) My cat broke mine but I can’t afford a $300 touch enabled screen replacement.

QuestionMy wireless mouse stopped working. I changed the batteries in the mouse. What is the fix for this?

QuestionIs there a Vesa Mount Adapter for this Model

QuestionCan I connect 2 additional monitors?

QuestionHow tall is this computer on the stand, have limited space