“My photos and videos I take with the webcam appear fuzzy. How do I fix that because I've never had this issue with prior computers.”
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Thank you for the question. Make sure the clear packing material has been removed from the webcam lens. Clean the camera lens with a microfiber cloth. Run the Camera Troubleshooter for a probable fix (which may entail updating the drivers). Also, check your internet connection as an intermittent or slow internet connection is often the most common reason your webcam shows a blurry or hazy video to others. It also impacts the video quality and disrupts audio and video sync. If after trying these fixes you are still have problems, please reach out to support.hp.com for assistance.
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