Questions & Answers

Q: QuestionWhat is the warranty on this refurbished model?

Asked 6 years ago by Tinainhb.

• A:Answer Please see this link for information regarding our warranties for refurbished items: http://h10032.www1.hp.com/ctg/Manual/c01990944

  Answered 6 years ago by HP Team

  
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Q: Questioncan i work with adobe illustrator on this laptop?

Asked 5 years ago by Attilio.

Q: QuestionHow old is this laptop?

Asked 5 years ago by Aneth.

Q: QuestionDoes this model have bluetooth capabilities

Asked 5 years ago by OldWriter.

• A:Answer No, this unit does not have Bluetooth capabilities.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDoes this laptop have upgradeable RAM?

Asked 5 years ago by DavidK.

• A:Answer Yes, it has an upgradeable RAM.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDoes it have a web cam?

Asked 5 years ago by JK.

• A:Answer Yes, it has a webcam.

  Answered 5 years ago by CommunityAnswer

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Q: Questionhow much battery life is there?

Asked 5 years ago by Jamie.

Q: QuestionDoes this model come with Microsoft Office? Does it connect wirelessly?

Asked 6 years ago by Paisleys1stpony.

• A:Answer All Windows10 computers only come with a Trial version of Office. Yes, it has WiFi but not LTE

  Answered 6 years ago by Phil4kVerified Purchase

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Q: QuestionDoes this come with a new battery?

Asked 6 years ago by Anonymous.

• A:Answer It came with a charger and I have not checked for a battery but the computer is excellent and it looked brand new. When I charge it then it lasts all day and then some. No issues so far!

  Answered 6 years ago by CFLawVerified Purchase

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Q: Question1. does this have a fingerprint reader and 2. is it touch screen?

Asked 6 years ago by Kenny.

• A:Answer Yes, it has a fingerprint reader but no, this model is not touchscreen.

  Answered 6 years ago by HP Team

  
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Q: QuestionWill this laptop fit the HP2013 UltraSlim Docking Station, Model # D9Y32AA?

Asked 6 years ago by Anonymous.

• A:Answer Sorry, that docking station fits the HP Elitebook 840 G1 Notebook PC but this one is an 840 G2.

  Answered 6 years ago by HP Team

  
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Q: QuestionI have seen the term "G3" used on the 840s. Is this device G3?

Asked 6 years ago by AM.

• A:Answer No, this computer's processor is a 5th Gen Intel® Core™ i5-5300U, whereas the G3 line used 6th gen processors.

  Answered 6 years ago by HP Team

  
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