Questions & Answers

Name: HP - EliteBook 14" Refurbished Laptop - Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Gray
Brand: HP
SKU: 6397307
Price: 310.99 USD
Rating: 4.1 (37 reviews)

HP - EliteBook 14" Refurbished Laptop - Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Gray

Model:: 840 G3-32354; |
SKU:: 6397307

User rating, 4.1 out of 5 stars with 37 reviews.

Highly rated by customers for:

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QuestionIs it dual band or what is the speed?
Asked 5 years ago by PupSqueak.
- Answer This Elitebook's i5-6300U processor has a 2.4 gHz clock speed, with dual cores.
  Answered 5 years ago by HP Team
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QuestionIt says Windows 10 Professional - but it it 64 bit? Or is only 32 bit?
Asked 5 years ago by Tony.
- Answer It will be a 64 bit version of Windows. If a computer has more than 4GB of RAM installed it will be 64 bit. 32 bit operating systems can not use more than 4GB of RAM.
  Answered 2 years ago by HP Team
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QuestionWhat is the OS of this?
Asked 5 years ago by Bert.
- Answer This laptop comes with Windows 10 Pro.
  Answered 5 years ago by HP Team
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QuestionDoes this have the port for a docking station?
Asked 5 years ago by TribeFan.
- Answer Yes it does. I purchased the HP Slim dock model compatible with this 840 G3. Works perfectly.
  Answered 5 years ago by JasonP
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QuestionHow old is this laptop? When was it made?
Asked 5 years ago by marcello.
- Answer The CPU in this model is the Intel Core i5-6300U CPU. That CPU was released in late 2015. The laptop would be from around that time, 2015-2016.
  Answered 5 years ago by HP Team
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QuestionAs per my last question (backlit keyboard inoperative) I was advised to press F5 function key or a combnation of the FN key and the F5 key a pop up to a link appeared stating it would solve it upon installing the necessary update and restart it — still no
Asked 6 years ago by 0513.
- Answer Apologies for what you're experiencing. Please reach out to the refurbisher (Best Buy?) directly to assist. Failing that, you can contact Support.HP.com for assistance.
  Answered 2 years ago by HP team
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QuestionWill this HP allow you to connect to slim HP docking station? I know a lot of corporate laptops have the connections underneath the laptop which allows you to connect to a slim docking station. Does this one have the connections underneath it?
Asked 6 years ago by Docking.
- Answer This laptop is compatible with the HP UltraSlim Docking Station (D9Y32AA) or HP UltraSlim Docking Station (D9Y32UT).
  Answered 6 years ago by HP Team
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QuestionDoes this laptop have a HDMI port? I do not see it in the description .
Asked 6 years ago by Danbhn.
- Answer no
  Answered 6 years ago by easygoer13
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QuestionIs this item refurbished by the manufacturer or Best Buy? Does it come with any kind of warranty?
Asked 6 years ago by Kate.
- Answer It was refurbished by Microsoft, return depends on your Best Buy status, 1 year warranty.
  Answered 6 years ago by Rich
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QuestionI purchased this specifically since it was an affordable laptop with a backlit keyboard... however the keyboard is not backlit... is there something I need to update/download to activate the light of the keyboard??
Asked 6 years ago by 0513.
- Answer HP backlit keyboards are usually activated by choosing the F5 function key or a combnation of the FN key and the F5 key.
  Answered 6 years ago by HP Team
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Showing 21-30 of 30 questions

Questions & Answers

HP - EliteBook 14" Refurbished Laptop - Intel Core i5 - 8GB Memory - 512GB Solid State Drive - Gray

Q: QuestionIs it dual band or what is the speed?

Q: QuestionIt says Windows 10 Professional - but it it 64 bit? Or is only 32 bit?

Q: QuestionWhat is the OS of this?

Q: QuestionDoes this have the port for a docking station?

Q: QuestionHow old is this laptop? When was it made?

Q: QuestionAs per my last question (backlit keyboard inoperative) I was advised to press F5 function key or a combnation of the FN key and the F5 key a pop up to a link appeared stating it would solve it upon installing the necessary update and restart it — still no

Q: QuestionWill this HP allow you to connect to slim HP docking station? I know a lot of corporate laptops have the connections underneath the laptop which allows you to connect to a slim docking station. Does this one have the connections underneath it?

Q: QuestionDoes this laptop have a HDMI port? I do not see it in the description .

Q: QuestionIs this item refurbished by the manufacturer or Best Buy? Does it come with any kind of warranty?

Q: QuestionI purchased this specifically since it was an affordable laptop with a backlit keyboard... however the keyboard is not backlit... is there something I need to update/download to activate the light of the keyboard??

Most-viewed items

QuestionIs it dual band or what is the speed?

QuestionIt says Windows 10 Professional - but it it 64 bit? Or is only 32 bit?

QuestionWhat is the OS of this?

QuestionDoes this have the port for a docking station?

QuestionHow old is this laptop? When was it made?

QuestionAs per my last question (backlit keyboard inoperative) I was advised to press F5 function key or a combnation of the FN key and the F5 key a pop up to a link appeared stating it would solve it upon installing the necessary update and restart it — still no

QuestionWill this HP allow you to connect to slim HP docking station? I know a lot of corporate laptops have the connections underneath the laptop which allows you to connect to a slim docking station. Does this one have the connections underneath it?

QuestionDoes this laptop have a HDMI port? I do not see it in the description .

QuestionIs this item refurbished by the manufacturer or Best Buy? Does it come with any kind of warranty?

QuestionI purchased this specifically since it was an affordable laptop with a backlit keyboard... however the keyboard is not backlit... is there something I need to update/download to activate the light of the keyboard??