Questions & Answers

13 Questions & 10 Answers
1-10 of 13 Questions

OR

  • Question
    I'm on a bit of a budget, how good of a gaming laptop is this? Would it be able to take something like The Evil Within?   (1 Answer)

    By Searching August 16, 2016.

    Answers
    • Best 
      Answer

      Good question. This computer has the right processor and the right amount of RAM, but you will need a laptop with a dedicated graphics card. I hope this helps.

      By HP Team August 17, 2016.

      • HP Representative
  • Question
    Can you use a mouse with this model?   (1 Answer)

    By Harris August 7, 2016.

    Answers
    • Best 
      Answer

      Yes, you can plug a USB mouse into this unit.

      By CommunityAnswer August 7, 2016.

    • Question
      Is the processor an i7 or i5? The headline says i7 but the description says i5   (1 Answer)

      By SaltLakeLee August 8, 2017.

      Answers
      • Answer

        The processor on my unit is an i7. Yes I saw that discrepancy in the details.

        By BeverlyCrusher August 8, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Is this computer Bluetooth capable?   (1 Answer)

      By Bob December 31, 2016.

      Answers
      • Answer

        This computer does not have Bluetooth.

        By CommunityAnswer December 31, 2016.

      • Question
        How do I know what condition the computer you send me is in? I'm buying it sight unseen. There's no description of the word Refurbished.   (1 Answer)

        By Buster December 27, 2016.

        Answers
        • Answer

          I can't tell you Best Buy's official definition of refurbished is. I CAN tell you that I bought a refurbished HP Elitebook in August and I love it. Delivery was on-time and Best Buy offers support if I need it ... I haven't needed it. The machine itself looks new, there are no visible defects, it's fast and reliable. You'd never know it wasn't new. This is a great solution when my wants are more $ than my budget!

          By fortmyers1 December 27, 2016.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        what is the warrantee duration on refurbished laptops and what does it cover?   (0 Answers)

        By neal December 2, 2016.

      • Question
        does it have i5 or i7,which one is installed,does'nt list the speed either   (2 Answers)

        By turkeytrot November 9, 2016.

        Answers
        • Answer

          The refurbished HP Elitebook 15.6" that I purchased came with an Intel i7 processor with 2.70 GHz and 8GB RAM.

          By Winner January 13, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Is this pre installed with Windows 7 Home Premium Or Windows Vista?   (1 Answer)

        By T November 4, 2016.

        Answers
        • Answer

          This comes with Windows 7.

          By CommunityAnswer November 4, 2016.

        • Question
          The description says i7 but the detail says i5. just to be sure, which is correct?   (1 Answer)

          By Josue October 25, 2016.

          Answers
          • Answer

            I called up BestBuy myself. It's an i7.

            By Jason January 11, 2017.

          • Question
            It appears this has a second battery but it was not included in the original purchase. Is one available for purchase?   (0 Answers)

            By Battery September 24, 2016.

          Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions