Questions & Answers

Q: QuestionIs the ram or SSD upgradable on this device?

Asked 5 years ago by nathan.

• A:Answer Yes the ram is upgradeable to 32GB by an authorized service provider. You can also have the SSD removed and swap it out for a module with more storage.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat are the wifi and bluetooth generations?

Asked 5 years ago by Josh.

• A:Answer Josh this HP Envy Laptop has an Intel® Wi-Fi 6 AX201 (2x2) and Bluetooth® 5 combo (Supporting Gigabit file transfer speeds). Thank you for your question and interest in our HP products!

  Answered 5 years ago by HP Team

  
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Q: QuestionCan a stylus be used with this laptop and if so what would you recommend

Asked 5 years ago by Kln.

• A:Answer Hello! Yes, the ENVY 15.6" Notebooks are Windows Ink Compatible. You can use any Stylus certified with the Windows Ink logo.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan an Xbox Series X controller be paired to it?

Asked 5 years ago by MichaelB.

• A:Answer Thank you for your question! Yes you can pair your Xbox Series X controller. The controller uses Bluetooth so follow the same process are you would when you pair any other Bluetooth device to it!

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this the HP envy 15 with the OLED display?

Asked 5 years ago by Kady.

• A:Answer HI Kady! Yes, this laptop has a 4K OLED display. Here are the details: 15.6-inch diagonal, 4K UHD (3840 x 2160), OLED, multitouch-enabled, UWVA, edge-to-edge glass, micro-edge, BrightView, 400 nits, 100% DCI-P3, 100,000:1 • VESA True Black HDR 400(36)

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this a solid gaming laptop?

Asked 5 years ago by Tyler.

• A:Answer Hello Tyler! Yes, this would be great for gaming! And unlike most gaming laptops, this Envy model comes with a touchscreen.

  Answered 5 years ago by HP Team

  
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Q: QuestionHow many m.2 and 2.5" ssd slots are there? As a content creator focused device I hope there is more than 1 m.2 ssd slot. Editing 4k video would fill up even a 2tb drive quickly so I am wondering what and how many storage interfaces this laptop has.

Asked 5 years ago by EvilPrime8.

• A:Answer There are two M.2 slots. See picture. My research did not find any 2.5" drive bays.

  Answered 5 years ago by EvilPrime8

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Q: Questiondoes it have a slot for a regular SD card or it is just microSD card?

Asked 5 years ago by j.

• A:Answer Hi! This has a microSD card slot. You can however, use it with a USB-C docking station that has a standard SD card reader.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes the laptop open flat (180 degree hinge)?

Asked 5 years ago by Mike.

• A:Answer This model can not be used like a tablet.

  Answered 5 years ago by HP Team

  
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Q: QuestionConsidering purchasing this computer. Are there any issues with built-in microphone--does it work for zoom? Is sound quality good? Any significant problems or positives?

Asked 5 years ago by NEWBUYER.

Q: QuestionHow many gb is the RTX 2060 GPU?

Asked 5 years ago by UKWILDCAT23.

• A:Answer Here are the details: NVIDIA® GeForce® RTX™ 2060 with Max-Q design (6 GB GDDR6 dedicated)

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat are the difference’s in the Envy and the Spectre and what one is the newest models

Asked 5 years ago by TreseW.

• A:Answer Hi Trese. The HP Envy and Spectre are both current models. The HP Spectre brand is a HP's most portable and thin and light laptop brand.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this model have HP's global warranty with the 1-year basic warranty contract?

Asked 5 years ago by TroyC.

• A:Answer Yes it does. Here is a link to the HP warranty information: https://www8.hp.com/us/en/privacy/limited_warranty.html

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes the laptop support NVIDIA Optimus to turn off dedicated graphics card when not gaming to improve battery life?

Asked 5 years ago by tomato.

Q: QuestionWhen will Best Buy get more of these laptops?

Asked 5 years ago by Paul.