Questions & Answers

Q: QuestionDoes this laptop have a high speed SD card reader?

Asked 4 years ago by Kay.

• A:Answer This model has a MicroSD card slot.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes this come with a free Windows 11 upgrade when it is comes available?

Asked 4 years ago by Windows11.

• A:Answer Thank you for the question. Yes, you'll be able to upgrade to Windows 11 for free.

  Answered 4 years ago by HP Team

  
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Q: QuestionWhat is the refresh rate of the display?

Asked 4 years ago by Anonymous.

• A:Answer The display's refresh rate is 60 Hz.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs the model capable of accepting windows 11 latest edition released.

Asked 4 years ago by Shashikant.

• A:Answer Yes, this Envy laptop is Windows 11 compatible.

  Answered 4 years ago by HP Team

  
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Q: QuestionHow bright is the screen? (Ex: 300 nits)

Asked 4 years ago by Alex.

Q: QuestionAre you sure about the touch-screen? I feel like the price of this laptop only makes sense if there's no touch screen. Also - Since there's no picture, does it have a 10-key on the keyboard?

Asked 4 years ago by Jeff.

• A:Answer This model does have a touchscreen. It does not have the extra 10 key numberpad.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan it be used in tablet mode?

Asked 4 years ago by ORUC.

• A:Answer No, this Envy laptop is not a 360 degree laptop, therefore cannot fold into tablet mode.

  Answered 4 years ago by HP Team

  
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Q: QuestionWill this item be in stock again at Best Buy or will this be discontinued?

Asked 4 years ago by GenerationA.

• A:Answer Thank you for the question. The Envy 15-ep1013dx has not been discontinued. In fact, it was just introduced Summer 2021. Please reach out to your local Best Buy for stock expectations, as there is very high demand.

  Answered 4 years ago by HP Team

  
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Q: QuestionWhat's the processor speed please?

Asked 3 years ago by Mai.

• A:Answer Hello, Mai. Thanks for your question! This HP ENVY Laptop 15-ep1013dx comes with an Intel® Core™ i7-11800H Processor, which has a base processor speed of 1.90 GHz and can reach up to 4.60 GHz speed. Thank you for choosing Intel!

  Answered 3 years ago by Intel team

  
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Q: QuestionI don't see a built-in microphone listed. Is there one? (There is a camera, so I expect a mic)

Asked 3 years ago by CharlesI.

• A:Answer Hello CharlesI. Thanks for your question. Yes, as per the information provided by the manufacturer, this HP ENVY Laptop 15-ep1013dx comes with an HP Wide Vision 720p HD camera with camera shutter and integrated dual array digital microphones. You can find more technical specifications about this product here: ***https://support.hp.com/rs-en/document/c07905282*** Thank you for choosing Intel!

  Answered 3 years ago by Intel team

  
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Q: QuestionHi Guys, Does this laptop come pre-installed with Alexa? And if so, can it be removed by a simple uninstall from the app settings, or is there a physical device/chip built in the laptop that houses Alexa?

Asked 4 years ago by Norik.

• A:Answer Hello, Norik! Thank you for your question! All computers that come with the Microsoft Windows operating system have the option to use Cortana, the system's AI assistant. This is a feature that can be disabled in the system's settings at any time. Alexa is the name of Amazon's AI assistant that is installed in their product line of smart speakers and displays.

  Answered 4 years ago by HP Team

  
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Q: QuestionWhat is the max TDP Wattage of the 3060 in this model?

Asked 4 years ago by Rando123.

• A:Answer That's not a correct answer, the Max tdp of the 3060 gpu ranges from 60-110W i believe, so what is the max wattage of the GPU in this one?

  Answered 4 years ago by Rando123

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