“Hi, the sound on my laptop will not work. I tried to fix it but nothing is working. The sound is all the way up, but no audio. What do I do?”

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• It's really difficult to diagnose a problem with the sound without seeing the laptop. Probably your best choice would be to have the Geek Squad take a look at it and see if there's something physically wrong.

  Answered by HP Team 6 years ago

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