“Do you think it's fair for a customer to be making repairs to a 3 week old computer? Or should they get a replacement?”

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• No but it's HP, their track record is not spotless. Respectfully SGCloud

  Answered by SGCloud 9 years ago

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• I believe you should get a replacement from the manufacturer. I am lucky enough to be an Elite Plus member so I can just exchange it during my 45 days return and exchange period via the manufacturers protection if something goes wrong. Otherwise you may be out of luck.

  Answered by Alan 9 years ago

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