Questions & Answers

Q: QuestionHow can you use the HDMI input and make it into monitor mode?

Asked 5 years ago by Sreenadh.

Q: QuestionDoes it have a webcam

Asked 5 years ago by JJ.

• A:Answer Mine does not have a web cam No CD player

  Answered 5 years ago by Bonnie

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Q: QuestionWill this work with my printer HP Envy 5530

Asked 5 years ago by fitz.

• A:Answer Yes, it will.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes the HP-ENVY 27" Touch-Screen All-In-One b214 computer have dvd capabilities? If not on the unit itself what would I have to get the capability to exist?

Asked 5 years ago by inquisitive.

• A:Answer It does not

  Answered 5 years ago by Nate

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Q: Questionis the cantilever stand adjustable in height? can lower or heighten?

Asked 5 years ago by becca5.

• A:Answer Height is not adjustable, only the tilt upward.

  Answered 5 years ago by Johnny

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Q: Questionis there a stylus that is compatible

Asked 5 years ago by artist.

Q: QuestionCan 2 additional monitors be hooked into this system?

Asked 5 years ago by CoolManCed.

• A:Answer It has one hdmi out for one additional screen... great machine

  Answered 5 years ago by RoggoVerified Purchase

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Q: QuestionDoes computer have pop up screen? for skype.

Asked 5 years ago by Sullie.

• A:Answer yes

  Answered 5 years ago by FlorVerified Purchase

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Q: QuestionCan a stylus be used with this computer?

Asked 5 years ago by Lefty.

• A:Answer Yes, a stylus can be used with this computer.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan I make this bluetooth

Asked 5 years ago by Larry.

• A:Answer Yes, you can make this bluetooth.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionHow do I turn the speakers on on this pc? The audio drivers are fine but no speaker or microphone can be found

Asked 5 years ago by philly16.

• A:Answer I would recommend reaching out to HP Support or the Geek Squad at Best Buy for further assistance. Here's the link: http://support.hp.com/us-en . Click "Contact HP" at the bottom left of the page. Alternatively, you can reach them by phone at 1-800-474-6836.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan the RAM be upgraded to 32GB or 64GB?

Asked 5 years ago by Herman.

• A:Answer The RAM can be upgraded to 32 gigabytes.

  Answered 5 years ago by HP Team

  
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Q: QuestionThe specs on this all in one have the RAM listed as 16gb DDR3 Ram, but when i look at this computer on HP's website it has the specs listed as 16GB of DDR4 RAM. Can someone confirm which type of RAm this actually has?

Asked 5 years ago by Joe.

• A:Answer It has 16GB of DDR4-2400 memory.

  Answered 5 years ago by MalicorneusVerified Purchase

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Q: QuestionI have purchased 2 of these PCs and had to return both of them because the audio jack did not work properly. My son had to keep unplugging and replugging in his headphones to get them working. Is this a problem with this model?

Asked 5 years ago by Kym.

• A:Answer I'm sorry that you have experienced this issue. I recommend reaching out to HP Support so they can assist you. They have access to more tools to assist you. Here's the link to HP Support: http://support.hp.com/us-en . Click "Contact HP" at the bottom left of the page. Alternatively, you can reach them by phone at 1-800-474-6836.

  Answered 5 years ago by HP Team

  
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Q: QuestionI just set up this new computer for my son and moved all the user files like photos, video and documents, etc to the D Data drive. Should the Desktop folder also be moved to the D drive to save space on the SSD. My son keeps a lot of files on his desktop?

Asked 6 years ago by Kym.

Q: QuestionI am new to the SSD thing. Will the windows system already be installed on the SSD or will it need to be moved?

Asked 6 years ago by Windowsonssd.

• A:Answer Its already there and windows lods almost instantly

  Answered 5 years ago by RoggoVerified Purchase

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Q: QuestionCan the computer be raised and lowered on the stand? I understand it can tilt, but can it be moved down on its stand so that it is closer to the desk?

Asked 6 years ago by MrsBennet.

• A:Answer No, it cannot be raised or lowered.

  Answered 6 years ago by DeeCeeVerified Purchase

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Q: QuestionHow many USB Ports does it contain. My personal laptop has 3 and I need all 3. 1 for an external hard drive, 1 for wireless headphones, and 1 for my wireless mouse.

Asked 6 years ago by Jake.

• A:Answer There are five USB ports on this computer, four on the rear and one on the right side.

  Answered 6 years ago by DeeCeeVerified Purchase

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Q: QuestionIs this computer good for photo editing using photo shop and lightroom

Asked 6 years ago by photo13.

• A:Answer Yes, this computer will be able to handle photoshop and lightroom.

  Answered 6 years ago by HP Team

  
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