A:AnswerI would try reinstalling the drivers for the printer. This can fix issues like this sometimes. You can get the latest drivers for this printer from this link. https://support.hp.com/us-en/drivers/selfservice/hp-envy-photo-7100-all-in-one-printer-series/9073119/model/9073120
A:AnswerThis printer can only support up to 8.5 x 11 inch documents on the flatbed scanner and copier. If you need to scan 8.5 x 14 inch documents, we recommend looking at the HP Envy Photo 7855 printer.
A:AnswerHi Suzie. Here is a link to the User Guide for the HP Envy Photo 7155 printer: http://h10032.www1.hp.com/ctg/Manual/c05633496.pdf Also on page 12 of the Getting Started guide, there are photos of setting up the trays.
A:AnswerYes, this printer is compatible with the HP Chromebook. Here are some instructions on how to set up the printer on the Chromebook: https://support.hp.com/us-en/document/c04122530 and a YouTube video: https://youtu.be/Mf6LUKTMw9c
A:AnswerNo. This printer can only handle paper up to letter size paper. We recommend looking at the HP Officejet Pro 7740 printer which can print on 11 x 17 inch paper.
A:AnswerThis printer prints, copies, and scans. This model will not have a fax. You will need to look at the HP ENVY Photo 7855 for an Envy model with a fax. Here is a link to it:
https://www.bestbuy.com/site/hp-envy-photo-7855-wireless-all-in-one-instant-ink-ready-inkjet-printer-black/5961901.p?skuId=5961901
A:AnswerThis printer comes with setup cartridges in the box. The yield of setup cartridges varies by model but tends to be enough to get the average user through setup and initial printing jobs.
A:AnswerNo, the HP Envy Photo 7155 does not have built-in faxing. The HP Envy Photo 7855 is a step up and does have built-in faxing! Here is a link to it:
https://www.bestbuy.com/site/hp-envy-photo-7855-wireless-all-in-one-instant-ink-ready-inkjet-printer-black/5961901.p?skuId=5961901
A:AnswerI would try the HP Print and Scan doctor. It is a free automated tool that can help resolve issues with the printer. You can get it from this link. https://support.hp.com/us-en/topic/printscandoctor
A:AnswerThis printer works great with chromebooks. After setting the printer up, simply go into the chromebook settings, search for printers and it should appear as long as you are on the same WiFi network.
