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The memory can be upgraded up to 32GB with two SO-DIMM sticks. HP seems to keep saying the max is 16 but plenty of others including myself have used 32 gig sets. For the windows hello question, it supports Windows Hello Fingerprint. It doesn't support windows hello facial recognition.
Sorry, there was a problem. Please try again later.No windows hello. As for the ram, it is up-gradable, factory says max of 16gb, but 32gb is stable and works well. Have to pull the rubber strips off the bottom to get the case apart, so its a bit of a pain. Other than that Its easy. Remember this is a Ryzen processor, so it likes speedy ram. Comes with 3200 speed and thats what I back in.
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