“Has anyone been having display driver issues? I own this laptop and have been having display driver issues. The HP update assistant had a display driver update but after installing it I am still having issues. I can be scrolling with the mouse on the scroll bar on the right side and it sill say there was a problem with the display driver and firefox will be minimized with a black sillouette of the browser still on the screen. Also the main issue is if the unit goes to sleep it will come back on and the screen will be all distorted colors/vertical colored lines and my only option is to power off the laptop and turn it back on. I have the latest driver from HP through the HP Update Assistant, I attached a picture of the screen.”
1-8 of 8 Answers
I am having the same exact issues and I have returned it and tried seeing if maybe another one would work but again I get the same messages about the drivers and the same screen issue that you mentioned!
Sorry, there was a problem. Please try again later.I never sleep my laptop, I usually choose to hibernate over sleep. Though, out of curiosity, I put my laptop to sleep and this exact thing did happen to me as well. In addition, I do constantly get display driver issues when surfing the web. I didn't know this was happening to everyone! wow, I really hope they fix this issue :(
Sorry, there was a problem. Please try again later.Yes. We had issues with the display driver at first as well. To resolve the issue simply go to the device manager and update the driver for the graphics card. Since the update we haven't had any issues with the graphics card.
Sorry, there was a problem. Please try again later.I got exactly the same issues with my laptop within the first hours of use. HP support assistant could not even update the HD display driver. Returned the product to Bestbuy.
Sorry, there was a problem. Please try again later.Getting the display graphics driver issues. On the second day of use I got the error 6x in a row in under an hour. I haven't gotten a blank screen yet. I am not quite sure what to do with the laptop because I love the rest of the laptop. There's no point in struggling with it though if the laptop has these issues. I might exchange and if that doesn't work I'll be forced to purchase a laptop that isn't HP.
Sorry, there was a problem. Please try again later.Yes and the GS doesn't seem to know what to do. I don't know what to do with the laptop and my HP desktop computer--same issues.
Sorry, there was a problem. Please try again later.Yes- I am having the same problems you described. Disappointing considering the quality of this device overall. I do not have a solution but I think it has to do with the Windows 10 os because I am having the same issue using the Microsoft Edge browser that comes pre-installed. Hopefully, they will correct these bugs when an update to the os comes out.
Sorry, there was a problem. Please try again later.I'm having the same problem and have been unable to get any answers.
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