“I purchased this computer (Model:15M-DR1011DX SKU:6364576) in part because the website states that it has an RGB keyboard. I can turn backlighting Bright/Soft/Off but I cannot figure out how to change the color. HP & BB Chat were no help. Can you help me?”
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We apologize for any confusion. We can verify that this laptop does not have an RGB keyboard. The keyboard will only light up in white. You would turn on the keyboard by pressing the F5 button. Here are more details on turning on the backlit keyboard: https://support.hp.com/us-en/document/c01612362
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