Questions & Answers

Name: HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 1165G7 2020 - 16GB Memory - 512GB SSD + 32GB Intel Optane - Natural Silver
Brand: HP
SKU: 6452998
Price: 917.99 USD
Rating: 4.6 (930 reviews)

HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 1165G7 2020 - 16GB Memory - 512GB SSD + 32GB Intel Optane - Natural Silver

Model:: 15m-es0023dx; |
SKU:: 6452998

User rating, 4.6 out of 5 stars with 930 reviews.

Highly rated by customers for:

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QuestionWhy does it say 4.7 gigahertz, but the one I received says 2.8 in the system info?
Asked 4 years ago by Sky31.
- Answer Great question! This laptop uses a Intel Core i7-1165G7 processor which can reach speeds up to 4.7 GHz using Intel Turbo Boost smart technology to adjust speeds based on system demand. It operates at a 2.8 GHz base speed by default.
  Answered 4 years ago by HP Team
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QuestionWhat AC Power Adapter works with this ENVY. Is it a 4.5 mm connector and does HP sell this separately?
Asked 4 years ago by deeg.
- Answer Thanks for your question! This HP Envy comes with an HP 65w AC power adapter that uses the AC Smart pin charging port. This also can use USB-C to charge with as well. Either power adapter would be sold separately and should be available at a Best Buy store near you.
  Answered 4 years ago by HP Team
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QuestionIs this laptop good for college students?
Asked 4 years ago by may.
- Answer Hi May and thanks for your question! This HP Envy x360 would be able to meet the needs of most college students.
  Answered 4 years ago by HP Team
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QuestionI am going to send this to the Philippines. Is this going to be safe knowing that electricity there runs 220 Voltage and here is 11O V?
Asked 4 years ago by Michael.
- Answer The power adapter converts either 110 or 220 to 19v dc. So yes
  Answered 4 years ago by Andy
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QuestionCan a 2nd drive be added
Asked 4 years ago by PK.
- Answer Hello! This device has a 512GB SSD installed and does not have room for an additional internal second drive but you will be able to add an external drive to the device without any conflict! Thank you for being an HP customer!
  Answered 4 years ago by HP Team
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QuestionDoes this laptop allow the SSD to be upgraded to 1tb of space?
Asked 4 years ago by Natter.
- Answer Thanks for your question! Yes, an authorized service provider can upgrade the SSD to a larger capacity including 1TB.
  Answered 4 years ago by HP Team
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QuestionHi there. Does this laptop have a bay for 2.5 drive?
Asked 4 years ago by Imran.
- Answer No, there is no slot for a 2.5 in drive.
  Answered 4 years ago by HP Team
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QuestionHi, so if I am buying a new laptop and want one that is like this HP-Envy but has some software like say xcel for spreadsheet's, or office for managing biz docs which one do I need to buy? Or do these software's get added? ptp
Asked 4 years ago by ptppro.
- Answer The computer does not come with Microsoft Office, but it does come with the option to purchase it.
  Answered 4 years ago by Craig
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QuestionDoes this laptop have word and excel installed?
Asked 4 years ago by BarbLS.
- Answer Thanks for your question! The laptop comes with a 1 month trial for new Microsoft 365 customers. It has Word and Excel plus other MS 365 apps. You can renew the subscription for a year at a time for $70/year.
  Answered 4 years ago by HP Team
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QuestionWhy is the numeric keypad missing?
Asked 4 years ago by Anonymous.
- Answer Not all models come with the extra keypad. It just varies model to model.
  Answered 4 years ago by HP Team
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QuestionCan the touchpad be disabled? I prefer to use a mouse.
Asked 4 years ago by Anonymous.
- Answer You can disable the touchpad on almost any Windows laptop. Go to the Windows settings, go to devices, and then Touchpad. Uncheck the box that says "Leave touchpad on when a mouse is connected", and the touchpad will disable itself when a mouse is plugged in.
  Answered 4 years ago by Adrian
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QuestionIs the only way to get online is with WiFi on this computer
Asked 4 years ago by Dumdum525.
- Answer Thanks for your question! The laptop does not have an RJ45 port to connect to the network directly, but you can use a USB to RJ45 adapter to do that! Here is an example of one: https://www.bestbuy.com/site/insignia-usb-to-ethernet-adapter-white/6418345.p?skuId=6418345
  Answered 4 years ago by HP Team
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QuestionAlso, does it have a backlit keyboard? It’s not a deal breaker but I️ would like to know. Thanks.
Asked 4 years ago by Cilla.
- Answer Hi Cilla, thank you for asking. Yes, the Envy x360 15m-es0023dx has a full-size, backlit, natural silver keyboard.
  Answered 4 years ago by HP Team
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QuestionIf I have 2 monitors connected does that means there would be three separate monitors with the laptop?
Asked 4 years ago by Bibs.
- Answer Thanks for your question! Yes you can setup your monitors that way with this HP Envy x360.
  Answered 4 years ago by HP Team
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QuestionHello, is there an extra slot for another ssd? If so, what is the maximum ssd size which is applicable? thank you
Asked 4 years ago by Tamas.
- Answer Thank you for your question. This does not have a slot for an additional SSD. You could utilize the multi-format SD media card reader or attach an external SSD via USB.
  Answered 4 years ago by HP Team
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QuestionDoes it come with HP pen?
Asked 4 years ago by Marmar.
- Answer Hi, thank you for the question. It does not come with an active stylus.
  Answered 4 years ago by HP Team
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Questionhave black?
Asked 4 years ago by Anonymous.
- Answer Thanks for your question! We recommend contacting your local Best Buy store to see what color options they have available.
  Answered 4 years ago by HP Team
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QuestionHi there, I got my New laptop couple of days ago - HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB SSD + 32GB Intel Optane - Natural Silver. There's almost constantly FAN noise happening. Should i return? Thanks
Asked 4 years ago by Shaz.
- Answer HI Shaz. I would suggest you speak with HP tech support before returning the laptop. Here is the link: https://support.hp.com. You can also reach them by phone at 1-800-474-6836.
  Answered 4 years ago by HP Team
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Questionis this model has Microsoft office included?
Asked 4 years ago by poet.
- Answer Hi, thank you for the question. Unfortunately, the HP 15m-es0023dx laptop does not come with Microsoft Office.
  Answered 4 years ago by HP Team
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QuestionDoes the Wacom Bamboo Smart Stylus 2d work with this laptop?
Asked 4 years ago by BJTex.
- Answer Yes it is compatible. That's the stylus that I use use for this computer.
  Answered 4 years ago by YupIBoughtThat
  Answer this question

Showing 21-40 of 147 questions

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Questions & Answers

HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 1165G7 2020 - 16GB Memory - 512GB SSD + 32GB Intel Optane - Natural Silver

Q: QuestionWhy does it say 4.7 gigahertz, but the one I received says 2.8 in the system info?

Q: QuestionWhat AC Power Adapter works with this ENVY. Is it a 4.5 mm connector and does HP sell this separately?

Q: QuestionIs this laptop good for college students?

Q: QuestionI am going to send this to the Philippines. Is this going to be safe knowing that electricity there runs 220 Voltage and here is 11O V?

Q: QuestionCan a 2nd drive be added

Q: QuestionDoes this laptop allow the SSD to be upgraded to 1tb of space?

Q: QuestionHi there. Does this laptop have a bay for 2.5 drive?

Q: QuestionHi, so if I am buying a new laptop and want one that is like this HP-Envy but has some software like say xcel for spreadsheet's, or office for managing biz docs which one do I need to buy? Or do these software's get added? ptp

Q: QuestionDoes this laptop have word and excel installed?

Q: QuestionWhy is the numeric keypad missing?

Q: QuestionCan the touchpad be disabled? I prefer to use a mouse.

Q: QuestionIs the only way to get online is with WiFi on this computer

Q: QuestionAlso, does it have a backlit keyboard? It’s not a deal breaker but I️ would like to know. Thanks.

Q: QuestionIf I have 2 monitors connected does that means there would be three separate monitors with the laptop?

Q: QuestionHello, is there an extra slot for another ssd? If so, what is the maximum ssd size which is applicable? thank you

Q: QuestionDoes it come with HP pen?

Q: Questionhave black?

Q: QuestionHi there, I got my New laptop couple of days ago - HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB SSD + 32GB Intel Optane - Natural Silver. There's almost constantly FAN noise happening. Should i return? Thanks

Q: Questionis this model has Microsoft office included?

Q: QuestionDoes the Wacom Bamboo Smart Stylus 2d work with this laptop?

QuestionWhy does it say 4.7 gigahertz, but the one I received says 2.8 in the system info?

QuestionWhat AC Power Adapter works with this ENVY. Is it a 4.5 mm connector and does HP sell this separately?

QuestionIs this laptop good for college students?

QuestionI am going to send this to the Philippines. Is this going to be safe knowing that electricity there runs 220 Voltage and here is 11O V?

QuestionCan a 2nd drive be added

QuestionDoes this laptop allow the SSD to be upgraded to 1tb of space?

QuestionHi there. Does this laptop have a bay for 2.5 drive?

QuestionHi, so if I am buying a new laptop and want one that is like this HP-Envy but has some software like say xcel for spreadsheet's, or office for managing biz docs which one do I need to buy? Or do these software's get added? ptp

QuestionDoes this laptop have word and excel installed?

QuestionWhy is the numeric keypad missing?

QuestionCan the touchpad be disabled? I prefer to use a mouse.

QuestionIs the only way to get online is with WiFi on this computer

QuestionAlso, does it have a backlit keyboard? It’s not a deal breaker but I️ would like to know. Thanks.

QuestionIf I have 2 monitors connected does that means there would be three separate monitors with the laptop?

QuestionHello, is there an extra slot for another ssd? If so, what is the maximum ssd size which is applicable? thank you

QuestionDoes it come with HP pen?

Questionhave black?

QuestionHi there, I got my New laptop couple of days ago - HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB SSD + 32GB Intel Optane - Natural Silver. There's almost constantly FAN noise happening. Should i return? Thanks

Questionis this model has Microsoft office included?

QuestionDoes the Wacom Bamboo Smart Stylus 2d work with this laptop?