“It hasn't even been a year of moderate use, and this printer leaves white lines on print out. The ink is full, but the problem persists. Is this a defect? How often do I need to replace the drum?”

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• This is an unhelpful response. I already visited the website. Indicator lights are not on.

  Answered by Kamran 4 years ago

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• Hello. We are sorry to hear about the issues you are experiencing. Here are some troubleshooting steps you can try: https://support.hp.com/au-en/document/c06377819 The printer will let you know when it is time to replace the drum. If you need further assistance, visit https://support.hp.com

  Answered by HP Team 4 years ago

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