Questions & Answers
- Model:
- OJP 9015e
- |
- SKU:
- 6450667
Q: QuestionShould there be a paper jam how difficult would it be to fix it.
Asked by SheltieB.
- A:Answer Not difficult at all!! The display will guide you through clearing any potential paper jams!
Answered by HP Team

Q: QuestionDoes anyone want to offer an opinion on the quality of photo printing?
Asked by Photos.
- A:Answer I recently had to print photos for a Funeral of a family member. The photo quality was not very good, the photos seemed to have lines through them every couple of inches or so. I did not buy this printer to print photos and would not recommend it for that purpose.
Answered by Wannabe
Q: QuestionDoes this automatically sign you up for instant ink or is this something you have to do on your own? I do not want to do instant ink, that is why I am asking.
Asked by Heather.
- A:Answer The printer does not automatically enroll you, no. You would have to sign up of your own accord.
Answered by HP Team

Q: QuestionCan this printer scan multiple pages at one time? Does it scan to a pdf file?
Asked by Susan915.
- A:Answer Yes it can scan multiple pages at one time with the automatic document feeder. Yes it can scan to a PDF file.
Answered by HP Team

Q: QuestionWill printer work with windows 10 wired connection
Asked by craig.
- A:Answer Yes, this printer is compatible with a Windows 10 wired connection.
Answered by HP Team

Q: QuestionAre 920 ink cartridges interchangeable with any other cartridges
Asked by Goldie.
- A:Answer No, the HP 920 ink cartridges are only compatible with these printers: HP Officejet 6500 - E709a (CB815A#B1H) ; HP Officejet 6000 - E609a (CB051A#B1H) ; HP Officejet 6500 Wireless - E709n (CB057A#B1H) ; HP Officejet 6500A - E710a (CN555A#B1H) ; and HP Officejet 7500A Wide Format - E910a (C9309A#B1H).
Answered by HP Team

Q: QuestionI understand I can scan a two sided page automatically. Can I also scan several pages automatically through the ADF? Thank you
Asked by Florida.
- A:Answer Yes, you can place a stack of pages to scan in the automatic document feeder.
Answered by HP Team

Q: QuestionWhat is the difference between the HP OfficeJet Pro 9015 and 9015e?
Asked by HorseLuv73.
- A:Answer Hello and thanks for your question! The HP 9015 and 9015e are the same printer physically. The 9015e qualifies for the HP+ program. The HP+ program offers 6 months of free printing and an additional 1 year of warranty. After the FREE 6 months, HP Instant Ink Plans range from $.99 a month for 15 pages, $2.99 for 50 pages, $4.99 for 100 pages, $11.99 for 300 pages, and $24.99 for 700 pages per month.
Answered by HP Team

Q: QuestionDoes the HP9015 work with Mac OS Big Sur?
Asked by bassguy138.
- A:Answer Hi, thank you for the question. I am happy to share with you that HP OfficeJet Pro 9015 is compatible with Mac OS Big Sur.
Answered by HP Team

Q: QuestionDoes this have an auto feed scanner or is it one page at a time on the glass manually done?
Asked by Anonymous.
- A:Answer The OfficeJet Pro 9015 has both, an auto feed scanner and a glass platen for single sheet scanning.
Answered by HP Team

Q: QuestionDoes this printer print legal size paper?
Asked by granny2.
- A:Answer Yes, this OfficeJet can print on legal size paper!
Answered by HP Team

Q: QuestionWhat ink cartridges are used?
Asked by Curt.
- A:Answer It comes with ink cartridges in the box and you can subscribe to hp so that you never run out. They will mail your ink cartridges only when you’re running low, not by the month.
Answered by LAEwa
Q: QuestionWhat ink does the 9015e use
Asked by Albert.
- A:Answer Hi Albert, thank you for the question. The OfficeJet Pro 9015e accepts HP 962 and 962XL (higher yield) ink cartridges.
Answered by HP Team

Q: QuestionDoes this printer have a USB port for printing directly from a flash drive?
Asked by Smallbusiness.
- A:Answer Yes, the OfficeJet Pro 9015e does have a USB port for printing from or scanning to a flash drive.
Answered by HP Team

Q: QuestionI see that I can scan double sided and scan many pages at once BUT will this printer allow me to scan multiple pages and save them all individually? I need to scan in multiple documents at once but need them all to be saved individually as PDFs.
Asked by Marissa.
- A:Answer Hello, I just tried this. It will scan all pages, when you're ready to save them to a folder, it will name all pages the ONE title you give the initial page, with a page number behind it. For example... After you scan, you save them to your desktop as "Loan Documents". All consecutive pages will be labeled "Loan Documents 1"... "Loan Documents 2", Loan Documents 3" etc.... Lets say you want to rename the 5th page (Which will be given the name "Loan Documents 5" from the original scan, you'll have to right click on it and change the name once its saved on your computer. The scanner will separate all pages and let you rename AFTER you've saved the scan to your computer. But will not let you save each scanned page under different names WHILE you are saving the scans to your computer. Hope that's not confusing... Its really not a tedious process unless you're attempting 200 pages at a time... Hope this helps
Answered by KingDavid
Q: QuestionWhat is the difference between the 9015 and the 9015e
Asked by letsprint.
- A:Answer Thanks for your question! The difference is the HP 9015e includes HP+. Our HP+ printers include 6 months of free HP Instant Ink cartridge delivery and an additional year of warranty (2 years total), when you connect it to the internet and opt-in to these programs during the setup process using the HP Smart app and your HP account.
Answered by HP Team

Q: QuestionCan this printer be used for sublimation printing? If so, can I use it for school, work, and sublimation? I was told once a printer is used for sublimation printing, it can no longer be used for other tasks.
Asked by Millie.
- A:Answer Hello, HP has a specific line of printers to be used with sublimation ink called the HP STITCH series. Printers use either thermal (heat) technology or piezo (pressure) technology. Micro piezo printheads are required for sublimation ink. Thermal printers will not work with sublimation ink. Thank you for being an HP customer!
Answered by HP Team

Q: Questionwhat is card stock....will it print if the only ink is black?
Asked by johnl.
- A:Answer Card stock is a very heavy type of paper, like what you'd commonly find in index cards and other heavy items. Because the print heads are separate from the ink cartridges, you will not be able to print if you have only black ink installed. The ink also acts as a lubricant for the printheads as they move across the paper, so running them "dry" would be like driving a car without oil-it would quickly wear the printheads out, and replacing them is a significant portion of the cost of just buying a new printer.
Answered by HP Team

Q: QuestionCan this printer print up to 12x12 paper?
Asked by Mmmm.
- A:Answer This printer can only handle up to 8.5 x 14 inch paper.
Answered by HP Team

Q: Questionis the 9015 wireless? what is the best way to get ink and is the ink more expensive than laser ink per page?
Asked by john.
- A:Answer Yes, this printer is wireless. The most cost-effective way to buy ink for this printer is the HP Instant Ink service. HP Instant Ink is where you are paying the number of pages you print. Not the ink. So, for example, you choose the 300-page plan for $9.99 a month. If you wanted to, you could print 300 full color 8.5" x 11" photos. You will find that it is a lot cheaper than a set of ink. And you will never be without ink. HP will send you ink before you need it. Remember the key is a page is a page. It doesn't matter what you print. The 3 paid plans that are available are the: 50 pages for $2.99, 100 pages for $4.99 and 300 pages for $9.99. And you can rollover up to two months’ worth of pages. The ink and shipping are included in the monthly payment. Here are more details about the HP Instant Ink service: https://www.bestbuy.com/site/hp/hp-instant-ink/pcmcat1474927211435.c?id=pcmcat1474927211435 Toners will be more expensive for the HP laser printers. But between the HP Instant Ink service and the cost per page with for example the HP Laserjet M479fdw printer is pretty comparable.
Answered by HP Team

Best-selling inkjet printers
- Black Friday Deal$79.89Your price for this item is $79.89
- Black Friday Deal$49.89Your price for this item is $49.89
- Black Friday Deal$59.99Your price for this item is $59.99
- $64.00Your price for this item is $64.00$107.00The comparable value for this item is $107.00
- $159.89Your price for this item is $159.89$239.89The comparable value for this item is $239.89
- $64.00Your price for this item is $64.00$140.00The comparable value for this item is $140.00
- $209.89Your price for this item is $209.89$309.89The comparable value for this item is $309.89
- $119.89Your price for this item is $119.89$179.89The comparable value for this item is $179.89
- $129.89Your price for this item is $129.89$179.89The comparable value for this item is $179.89
- $129.99Your price for this item is $129.99$249.99The comparable value for this item is $249.99
- $79.89Your price for this item is $79.89$109.89The comparable value for this item is $109.89
- $159.89Your price for this item is $159.89$239.89The comparable value for this item is $239.89
- $149.89Your price for this item is $149.89$219.89The comparable value for this item is $219.89
- $199.99Your price for this item is $199.99$379.99The comparable value for this item is $379.99
- $99.99Your price for this item is $99.99$199.99The comparable value for this item is $199.99
- $309.89Your price for this item is $309.89$429.89The comparable value for this item is $429.89
- $129.99Your price for this item is $129.99$249.99The comparable value for this item is $249.99
- $93.00Your price for this item is $93.00$161.00The comparable value for this item is $161.00



















































