Questions & Answers

Q: QuestionWhat spec's of a Thunderbolt hub or a Usb hub should i look for for this specific model?

Asked 5 months ago by KyleTT.

Q: QuestionIs "32 GB Optane" compatible for upgradation.

Asked 3 years ago by Anonymous.

Q: QuestionWhat is the refresh rate on this model? Can't find it listed.

Asked 3 years ago by Gino.

• A:Answer 300 FPS

  Answered 3 years ago by Doge2moonVerified Purchase

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Q: QuestionIs GPU internal or external?

Asked 3 years ago by Magdi.

• A:Answer Internal

  Answered 3 years ago by Doge2moonVerified Purchase

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Q: QuestionIs that a ssd 512gb or a NVMe and can I add my own NVMe to it to have 2 storages

Asked 3 years ago by Andres.

• A:Answer It will be a NVMe type drive.

  Answered 3 years ago by HP Team

  
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Q: QuestionAre the NVDIA RTX 3070's LHR or FHR?

Asked 4 years ago by RaceBannonn.

• A:Answer LHR = 50 MH

  Answered 3 years ago by Doge2moonVerified Purchase

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Q: Questionscreen brightness (in nits) ??

Asked 4 years ago by heime2003.

• A:Answer 300

  Answered 4 years ago by packersfan036

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Q: QuestionDoes this laptop have a mux switch?

Asked 4 years ago by Rich.

• A:Answer Yes the Intel variants have a mux switch in the omen desktop software. I would not buy this from Best Buy. They are charging too much money for what the hardware is. You can without a doubt get a better deal online. Best Buy is charging way to much money for this laptop. It is going for 1600 right now. I paid 1650 for mine and feel that this laptop is probably worth around 1200$. Look elsewhere, really.

  Answered 4 years ago by findingone

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Q: QuestionIs the RAM upgradable, or is it soldered to the mainboard?

Asked 4 years ago by Malicious.

• A:Answer Yes, you can upgrade the RAM on this OMEN Gaming Laptop up to a maximum memory capacity of 64GB.

  Answered 3 years ago by HP Team

  
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Q: QuestionWhat number in the Omen seris is this? 15? 16?

Asked 4 years ago by Samantha.

• A:Answer 15.

  Answered 4 years ago by findingone

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Q: QuestionIs the 512 gb storage a m.2 pcie, M.2 sata, or a 2.5 ssd? What is the expandability of the storage if any?

Asked 4 years ago by ZachS.

• A:Answer M. 2 pcie with a second m. 2 slot open.

  Answered 4 years ago by BuyTheBestVerified Purchase

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Q: QuestionWhen is the 17" HP Omen (2021) coming out? It's been out on their website.

Asked 4 years ago by Zizu.

• A:Answer HP still has not shipped the 17in omen laptops with the 3070 yet and took them down off their website. Most likely in a month or two they might have them on the in stock.

  Answered 4 years ago by jessewh

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Q: QuestionWhats the screens response time??

Asked 4 years ago by packersfan036.

• A:Answer Actually it does have a 300hz screen

  Answered 4 years ago by David

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Q: QuestionDoes it have a touchscreen

Asked 4 years ago by Person.

• A:Answer Hello Person. Thank you for your question. Based on the information provided by the manufacturer, this HP OMEN Laptop 15-ek1013dx does not have a touchscreen, it comes with a 15.6" diagonal, FHD (1920 x 1080), 300 Hz, 3 ms response time, IPS, micro-edge, anti-glare, 300 nits, 100% sRGB display. You can check more technical specifications about this HP OMEN 15-ek1013dx laptop here: ***https://support.hp.com/us-en/document/c07049981*** Thank you for choosing Intel!

  Answered 4 years ago by Intel team

  
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Q: QuestionIs the keyboard spill proof?

Asked 4 years ago by Nickolas.

• A:Answer No it is not spill proof

  Answered 4 years ago by Tony

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Q: QuestionCan I use a stylus pen to write/draw on the screen, like how I would on my touch-screen Lenovo Yoga?

Asked 4 years ago by Emily.

• A:Answer This is not a touchscreen laptop so no you cannot use your stylus on the screen FYI you can still buy a separate stylus pad to use your stylus with by connecting it via usb.

  Answered 4 years ago by Tony

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Q: QuestionIS THIS LAPTOP VR READY?

Asked 4 years ago by gamer1.

• A:Answer YES IT IS VR READY AND DOES WELL AT IT. I HAVE HAD MINE FOR MORE THAN 2 WEEKS AND IT DOES VR GREAT. ALSO turn off caps lock :)

  Answered 4 years ago by Tony

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Q: Questionbrightness rating??

Asked 4 years ago by packersfan036.

Q: Questiondoes it have g-sync on the laptop monitor itself? and is there a mux switch?

Asked 4 years ago by packersfan036.

• A:Answer Yes this laptop has G-Sync as checked on Nvidia control panel, and as for the mux switch. You can switch which gpu you want to use via Omen software. Hope that helps :)

  Answered 4 years ago by Tony

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