“I ordered a 32 gig kit of PNY xlr8 3200mhz cl 20 kit and according to HP (since lapto0p wont turn on/ display post) it is incompatible? what kit of 32 gigs IS? PNY - 32GB (2PK 16GB) XLR9 3200 DDR4 Laptop Memory Kit Model:MN32GK2D43200XSKU:6467039”
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Without knowing more, it's impossible to say what the problem is and whether that other memory kit will solve the problem. your best option is to contact the HP support team and find the exact specs for the RAM you need.
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