A:AnswerWithout knowing more, it's impossible to say what the problem is and whether that other memory kit will solve the problem. your best option is to contact the HP support team and find the exact specs for the RAM you need.
A:AnswerYes, you certainly can. Your best option in terms of performance is to get a drive with a USB-C connector to plug into that port on the computer.
A:AnswerThe provided answer is incorrect. I recently removed the back cover of my laptop to clean out dust and found a 2nd slot for another hard drive. Red circle in provided picture is the hard drive that comes with it, while the blue circle is where a 2nd can be inserted.
