Questions & Answers

Q: QuestionIs this a good computer to play this sims on?

Asked 5 years ago by Rebecca.

• A:Answer This computer will work great for The Sims.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this laptop have the option to switch between the discreet GPU and Intergrated GPU or Nvidia Optimus option enabled?

Asked 5 years ago by Artorias.

• A:Answer No, the laptop automatically uses the Integrated GPU. It switches to the Nvidia GPU when your game needs accelerated graphics. It is instant and automatic.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionUsing a USB Docking Station, will I be able to connect a total of 3 external monitors in addition to the laptop display so running 4 total displays? or possibly 2 external through the docking station and the 3rd through HDMI + laptop display so 4 total?

Asked 5 years ago by DB.

• A:Answer No, the USB C port on this laptop will not support a display, it is data transfer only. You can use an HDMI splitter to support multiple monitors. Here is an example of one: https://www.bestbuy.com/site/rocketfish-2-output-hdmi-splitter-with-4k-and-hdr-pass-through-black/5986903.p?skuId=5986903

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the FPS on this computer?

Asked 5 years ago by Boyo.

Q: QuestionWill this hp pavilion throttle?

Asked 5 years ago by gamerboi.

Q: QuestionWith this laptop being an Energy Star Certified Product does this have sales tax?

Asked 5 years ago by AndreinaCamejo.

• A:Answer Yes - retail sales products will have sales tax added to the price.

  Answered 5 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhen will the Black Friday discount offer start?

Asked 5 years ago by Ahmed.

• A:Answer We recommend reaching out to the customer service team at Best Buy.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the power draw in watts on idle and when gaming?

Asked 5 years ago by JaviS.

Q: QuestionDoes this laptop have dual band wifi capability, AND will the laptop connect on the 5 GHz band ? Thank you.

Asked 5 years ago by bjd1.

• A:Answer This laptop will work with both 2.4Ghz and 5Ghz networks.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this on sale Black Friday? One ad showed it but the other didn’t.

Asked 5 years ago by BlackFriday2020.

• A:Answer It should be $449, I’d guess later in the month it will be but as of now you’ll just have to do what I do and keep checking. Seriously, $449 for these specs is the best deal you’ll find as far as I know. But yeah nobody I asked knows when, I even went to the store to ask but again nobody knew

  Answered 5 years ago by yuhhh

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes Adobe Premiere Pro cc run smooth on this laptop? Should i buy this for editing videos in 1080p quality?

Asked 5 years ago by Arham.

• A:Answer This model will work great for video editing.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this product have Global warranty

Asked 5 years ago by Dean.

• A:Answer Here is a link with information on Global Warranty/international coverage from HP: https://support.hp.com/us-en/document/bpr01266

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this laptop run vr specks with the Oculus links usb type c cable? If so what kind of results can I get playing vr with this laptop?

Asked 5 years ago by Ironshock1980.

Q: QuestionWhy, if this HP gaming laptop really does have a vacant bay for a 2.5" SATA drive (as per HP Support's answer today in this Q&A forum), does it not appear in HP's official spec brochure, and at HP's website. THANKS.

Asked 5 years ago by BJD1.

• A:Answer The HP Service Guide shows the vacant bay. http://h10032.www1.hp.com/ctg/Manual/c06446633

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWould this RAM work in the 2nd slot? PNY - 8GB 2.666GHz PC4-21300 DDR4 SO-DIMM Unbuffered Non-ECC Laptop Memory - Black Thanks

Asked 5 years ago by koemc133.

• A:Answer It might work, but it is not a match to the existing ram stick so it may slow down performance. It is best to add memory that matches the specs of what is installed.(matched pairs)

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this laptop run two displays? If so, what kind of adapters would I need?

Asked 5 years ago by Danny.

• A:Answer Sorry for any confusion. No, the laptop only has one video out port, HDMI. The USB-C port is a SuperSpeed USB Type-C® 5Gbps signaling rate without a DisplayPort out. Here are the external I/O ports: 1 SuperSpeed USB Type-C® 5Gbps signaling rate; 1 SuperSpeed USB Type-A 5Gbps signaling rate; 1 USB 2.0 Type-A (HP Sleep and Charge); 1 HDMI 2.0; 1 RJ-45; 1 AC smart pin; 1 headphone/microphone combo.

  Answered 4 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs there a Omen command center software for this laptop?

Asked 5 years ago by Joseph.

• A:Answer No. The Omen Command Center is only available on the HP Omen laptops.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionBestBuy's Black Friday ads say this will be on sale for black Friday but don't list a date. what date will this go on sale for BF? Walmart has the same Black Friday deal running 4Nov-7Nov. Only different being Intel's I5 processor vice AMDs 5.

Asked 5 years ago by BlackFriday2020.

Q: QuestionSorry,how many nucleus have a processor in this computer?

Asked 5 years ago by Anonymous.

• A:Answer It is a 6-core (hexacore) processor. I think that is what you are asking.

  Answered 5 years ago by BJD1

  Helpful (0)Unhelpful (0)ReportAnswer this question