A:AnswerThis laptop has 2 memory card slots, however it cannot be upgraded because the slots are not user accessible. For more detailed specs, please visit the following link:
http://www8.hp.com/h20195/v2/GetPDF.aspx/c05192064.pdf
I hope this helps.
A:AnswerNo it doesn't come with word you do have to purchase it. Yes the keyboard is backlit. And yes it does come with a cd/dvd drive plus it's Bluetooth compatible.