Questions & Answers
- Model:
- 17-g148dx
- |
- SKU:
- 5058100
Q: QuestionDoes it come with any programs? Are there programs I would need to buy separately?
Asked by Chellefree.
- A:Answer This laptop comes preinstalled with CyberLink PowerDirector, CyberLink Youcam, HP Recovery Manager, HP Support Assistant, HP Games Powered by WildTangent, HP ePrint, Netflix, HP CoolSense, CyberLink PhotoDirector, Snapfish, McAfee LiveSafe (30 days trial), EverNote Premium (3 months subscription). If you wish to have Microsoft Office program you need to purchase it separately.
Answered by CommunityAnswer
Q: QuestionDoes this computer have a dvd/cd drive?
Asked by flintstone.
- A:Answer SuperMulti DVD/CD burner Reads and writes to a wide variety of media formats, including DVD+R/RW, DVD-R/RW, CD-R/RW, DVD-RAM and double-layer DVD.
Answered by cajunsc
Q: QuestionDoes this have a touch screen?
Asked by Lisa.
- A:Answer Based on the product specs listed on BestBuy.com, this laptop does not have a touch screen. Thanks!
Answered by DerekBBY
Q: QuestionDoes this laptop have an Ethernet cable slot For wired internet connection?
Asked by S.
- A:Answer The laptop does have a Ethernet port.
Answered by CommunityAnswer
Q: QuestionDoes it have a backlit keyboard?
Asked by KimC.
- A:Answer No, the keyboard on this laptop is not backlit.
Answered by CommunityAnswer
Q: QuestionWill this computer connect to WiFi
Asked by Anonymous.
- A:Answer Absolutely! Wireless B/G/N built it.
Answered by bluedragon4680
Q: QuestionIs the RAM expandable?
Asked by Ruth.
- A:Answer Good question. The memory slot on this model is not user accessible so you will not be able to upgrade the RAM on this laptop. For detailed specs on this PC, please visit the following link: http://www8.hp.com/h20195/v2/GetPDF.aspx/c05047781.pdf I hope this helps.
Answered by HP Team

Q: QuestionCan this laptop be purchased with Windows 7, rather than 10?
Asked by Jim.
- A:Answer Good question. You cannot purchase this laptop with Windows 7. All new laptops will come with Windows 10. I hope this helps.
Answered by HP Team

Q: QuestionIs this computer Bluetooth capable ?
Asked by Renee.
- A:Answer I just bought this from my local best buy and I can say after looking for about an hour and talking with a tech rep, this model 17-g148dx does not include bluetooth. but you can buy a bluetooth adapter for around 20 bucks.
Answered by Brian
Q: QuestionCan someone explain the Hybrid Solid State Drive; is it more reliable than standard hard drives?
Asked by MARC.
- A:Answer This laptop does not have a ssd or solid state drive. They are more reliable and more expensive. There are no moving parts like a traditional disk hard drive. If you were to drop a laptop with a ssd the drive would not get damaged and lose what you store unlike a disk hard drive. A ssd is basically like a huge memory card.
Answered by Eric
Q: QuestionDoes the keyboard have an LED backlight display?
Asked by mikenkyah.
- A:Answer No backlit keys.
Answered by SpecialKvi
Q: Questionis this a 32 bit or 64 bit install?
Asked by cchorney.
- A:Answer The laptop is 64 bit.
Answered by CommunityAnswer
Q: QuestionHow is the battery replaced and what might be the approximate prices
Asked by Wishen.
- A:Answer Good question. I will provide you with a link to the service manual which has step-by-step instructions on how to replace the battery. http://h10032.www1.hp.com/ctg/Manual/c04825537 I hope this helps.
Answered by HP Team

Q: QuestionIs there a warranty on this?
Asked by Anonymous.
- A:Answer This laptop does come with a one year manufacturer warranty. You will also have the option to purchase a 1 year, 2 year, or 3 year Geek Squad Protection plan. Thank you!
Answered by DerekBBY
Q: QuestionWhere is the battery located and is it easy to remove and replace?
Asked by Anonymous.
- A:Answer The battery on this laptop is not user replaceable.
Answered by CommunityAnswer
Q: QuestionDoes this computer have a Web Cam?
Asked by Anonymous.
- A:Answer Yes, the laptop has a built in web cam.
Answered by CommunityAnswer
Q: QuestionI don't like the touch pad on this computer, it is difficult to select items from the drop downs because it will disappear before you can select it.
Asked by Anonymous.
- A:Answer Hello, sorry that you are having trouble with the touchpad. You can also use USB mice on this computer if you prefer not to use the touch pad. You can change the sensitivity settings for the touchpad which might help you use it better. Here is a link to instructions that will help you: http://support.hp.com/us-en/document/c01876141 I hope this helps.
Answered by HP Team

Q: QuestionI was in the store tonight. The price of this HP is $349.99 but is $379.99 on line???? Does not compute, Guess I have to come to the store to buy it.
Asked by Melody.
- A:Answer While our prices online are usually the same in-store, there are occasions where they will differ. We sometimes have special online only sales. Did you ask about a price match? You would want to call into us at 1-888-BESTBUY to inquire about a price match for an item ordered on BestBuy.com. http://www.bestbuy.com/site/help-topics/best-buy-low-price-guarantee/pcmcat297300050000.c?id=pcmcat297300050000 Thanks!
Answered by DerekBBY
Q: QuestionIs it "Pavilion" that is somewhat antiquated, or is the term Pentium that I am confusing?
Asked by Anonymous.
- A:Answer Good question. Pavilion is the model name for the HP laptop. Pentium is the Intel processor in the computer. The processor is the brain of the computer. Neither term is antiquated. The Pentium processor gets updated just like the other processors made by Intel. It is important to know how much computer power you need when you choose a processor. This computer comes with a processor that is a step up from the Pentium processor (Intel Core i3). I hope this helps.
Answered by HP Team

Q: QuestionWhy was the price $349.99 on 4/10 and $379.99 on 4/11 when it was advertised as a weekly?
Asked by Kiko.
- A:Answer It is possible that this laptop was included as part of a special hour sales event, which would only have been valid for a limited time. The price displayed on BestBuy.com would be the current price. Thanks!
Answered by DerekBBY
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