Questions & Answers
- Model:
- 14-ek0073dx
- |
- SKU:
- 6534101
Highly rated by customers for: Speed, Ease of use, Performance
$475.99Your price for this item is $475.99
Clearance
Comp. Value: $679.99
The comparable value price is $679.99
Page Showing 1-20 of 58 questions
Q: QuestionCan I expand its RAM to 16Gb? If yes, which Best Buy item should I by?
Asked by Antonio.
- A:Answer Hello, Antonio. Thanks for your question. The RAM on this HP Pavilion 2 in 1 laptop cannot be upgraded.
Answered by HP Team

Q: QuestionIs it a metal or plastic laptop
Asked by Rick.
- A:Answer Yes. It is made of both. It appears to be a brushed metal on the interior & the exterior also has a metallic appearance. However, a laptop made completely of metal would most likely be weight prohibitive in this price range. This laptop does a good job of making the overall appearance consistent & metallic. It is my understanding that the exterior cover is metal, recycled aluminum & the plastic components are recycled "ocean bound plastics'.
Answered by Anonymous
Q: QuestionDoes this laptop have WiFi 6?
Asked by Marauder.
- A:Answer Thank you for the question. The Pavilion 14-ek0073dx has 802.11a/b/g/n/ac (2x2). 802.11ac is WiFi 5.
Answered by HP Team

Q: QuestionDoes this Laptop comes with Windows 11? Secondly, how can I get Office 21 installed?
Asked by ANS.
- A:Answer Thank you for the question. The Pavilion 14-ek0073dx has Windows 11 Home in S Mode. Microsoft has included a free one-month trial of Microsoft 365 and you can subscribe for permanent access afterwards.
Answered by HP Team

Q: QuestionCan you unlock it with your face ID or fingerprint?
Asked by Arroyo.
- A:Answer No
Answered by Anonymous
Q: QuestionDoes this computer have a backlit keyboard?
Asked by Mo.
- A:Answer The one I purchased did not have a backlit keyboard. I believe this version made for Best Buy does not have a backlit keyboard.
Answered by prof2000
Q: QuestionDoes this laptop support dual monitors display?
Asked by Venkat.
- A:Answer Yes, with a caveat. The video system can't drive three monitors, so if you use two external monitors you'll need to disable the built-in screen.
Answered by HP Team

Q: QuestionIs this screen 16:9 or 16:10 ?
Asked by prof2000.
- A:Answer Thank you for the question. The aspect ratio of the Pavilion 14-ek0073dx is 16:9.
Answered by HP Team

Q: QuestionDoes it have a DVD player and/or recorder?
Asked by AV.
- A:Answer Hello. Thanks for your question. This HP Pavilion x360 laptop does not have a CD/DVD drive. You can use an external USB CD/DVD drive with this laptop.
Answered by HP Team

Q: QuestionWhat is the speed of each of the usb ports? The listed specifications say that each is just a slow level 2.0 port. But there is a picture that says all 3 ports are "Super-Speed". Please clarify!
Asked by prof2000.
- A:Answer Thank you for your question. This laptop will come with one USB Type-C® 10Gbps signaling rate port (which supports USB Power Delivery, DisplayPort™ 1.4, and HP Sleep and Charge) and two USB Type-A 5Gbps signaling rate ports.
Answered by HP Team

Q: QuestionCan the CPU be upgraded in any way?
Asked by MG.
- A:Answer In most cases processor can't be upgrade in a HP Pavilion
Answered by JuanC
Q: QuestionDo you have to purchase the product protection plan at the same time that you purchase the computer?
Asked by Protection.
- A:Answer No this is optional
Answered by CarlosC
Q: QuestionCan I charge this laptop via USB-C 2.0 port?
Asked by Anonymous.
- A:Answer Yes you can, additionally you can use it to charge other devices and electronics meanwhile charging the laptop with the charger it comes with.
Answered by HyoJn
Q: QuestionHello, I asked about the camera privacy feature on this laptop and I got a response saying “slide the camera privacy key located right above the camera.”. My laptop does not have this privacy key. There is no key or button around the camera. It’s smooth.
Asked by BumbleBee.
- A:Answer With this particular listing/product it does seem to be missing the privacy shutter. On the manual it comes with it shows the various features that come with this model and notes that *some features may differ model to model*. I have also purchased this laptop and noticed how everyone seemed to have one but me; it's the model, it does not have a privacy shutter unfortunately.
Answered by HyoJn
Q: QuestionCan I upgrade the storage capacity? What sizes os m2. Does it comport? How much memory can I expand it for? Can someone give me examples of internal ssd especifications I could buy for this computer to upgrade its storage
Asked by Thiago.
- A:Answer Thank you for the question. Yes, you can upgrade the storage capacity. 2TB drives are fairly common on the market. NVME M.2 SSD drives are typically 22 millimeters wide and 60 mm or 80 mm long. You can also leave the installed SSD intact and connect an external drive. Please reach out to Best Buy directly for guidance in changing the SSD. Memory cannot be expanded - it's soldered to the motherboard.
Answered by HP Team

Q: Questionwhat software comes with the hp pavilion 360 convertible laptop?
Asked by fandango.
- A:Answer Hello. Thanks for your question. There is a 30 day trial of Microsoft Office on this HP laptop, which includes Word, Excel, and PowerPoint. We recommend purchasing Microsoft Office with this laptop. It also comes with a 30-day trial of McAfee LiveSafe. McAfee LiveSafe provides anti-virus protection for computers to help defend against viruses and threats with offline and online protection.
Answered by HP Team

Q: QuestionCan this laptop use any editing softwares like Adobe Premiere Pro or Avid?
Asked by Max.
- A:Answer Thank you for the question. Yes, but you'd probably need more RAM, depending on the complexity of your project.
Answered by HP Team

Q: QuestionDoes this laptop have microsoft pen control or MMP installed?
Asked by angeliscobra35.
- A:Answer Thank you for the question. Yes. In fact, the Pavilion 14-ek0073dx is compatible with the HP Rechargeable MPP 2.0 Tilt Pen.
Answered by HP Team

Q: QuestionIs the keyboard backlit on this laptop?
Asked by anon.
- A:Answer The keyboard is not backlit.
Answered by enufefizi
Q: QuestionCan google chrome be downloaded?
Asked by Google.
- A:Answer This Pavilion 2-in-1 laptop has the Windows 11 S Mode operating system that uses the Microsoft Edge browser only. You can, however, disable S Mode on this laptop which will allow you to use Google Chrome.
Answered by HP Team

Page 1, Showing 1-20 of 58 questions
Most-viewed items
- $1,899.99Your price for this item is $1,899.99
- $879.99Your price for this item is $879.99$1,049.99The comparable value for this item is $1,049.99
- $248.90Your price for this item is $248.90$449.99The comparable value for this item is $449.99
- $729.99Your price for this item is $729.99$1,099.99The comparable value for this item is $1,099.99
- $799.99Your price for this item is $799.99$1,099.99The comparable value for this item is $1,099.99
- $1,289.00Your price for this item is $1,289.00$1,499.99The comparable value for this item is $1,499.99
- $849.99Your price for this item is $849.99$1,299.99The comparable value for this item is $1,299.99
- $878.99Your price for this item is $878.99$1,349.99The comparable value for this item is $1,349.99
- $499.99Your price for this item is $499.99$799.99The comparable value for this item is $799.99
- $1,249.99Your price for this item is $1,249.99$1,599.99The comparable value for this item is $1,599.99
- $2,814.99Your price for this item is $2,814.99$3,659.49The comparable value for this item is $3,659.49
- $775.00Your price for this item is $775.00$949.99The comparable value for this item is $949.99
- $3,009.99Your price for this item is $3,009.99
- $1,899.99Your price for this item is $1,899.99$1,949.99The comparable value for this item is $1,949.99
- $999.99Your price for this item is $999.99$1,399.99The comparable value for this item is $1,399.99
- $1,339.00Your price for this item is $1,339.00$1,399.99The comparable value for this item is $1,399.99
- $599.99Your price for this item is $599.99$899.99The comparable value for this item is $899.99
- $1,199.99Your price for this item is $1,199.99$1,399.99The comparable value for this item is $1,399.99
- $599.99Your price for this item is $599.99$799.99The comparable value for this item is $799.99




































