“Why does this computer come with a free 6 month subscription to Trend Micro Internet Security? It can't be loaded to the computer because Windows 10 S mode prohibits it. This caused me quite a bit of heartburn until I realized why I couldn't do it.”

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• To use the Trend Micro software, you would need to switch out of the S Mode. Then you can install the Trend Micro software. Here are some instructions: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode

  Answered by HP Team 4 years ago

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