Questions & Answers

Q: QuestionWhat operating system is installed on this refurbished HP computer?

• A:Answer This refurbished HP EliteDesk desktop computer comes with the Windows 10 Pro operating system.

Q: QuestionWhat processor does this refurbished HP computer use?

• A:Answer This refurbished HP EliteDesk desktop computer is equipped with a 6th Gen Intel Core i7-6700 processor.

Q: QuestionDoes this refurbished HP computer come with a DVD/CD drive?

• A:Answer Yes, this refurbished HP desktop includes a DVD/CD drive that can read various media formats.

Q: QuestionHow much RAM does this refurbished HP EliteDesk have?

• A:Answer This HP EliteDesk desktop computer comes with 16GB of RAM.

Q: QuestionWhat is the total storage capacity of this HP desktop?

• A:Answer This refurbished HP EliteDesk desktop computer has a total storage capacity of 512GB.

Q: QuestionWhat type of drive does this refurbished HP computer have?

• A:Answer This HP desktop computer is equipped with a 512GB solid-state drive (SSD).

Q: QuestionCan you only use the displayports to connect to monitors? The USB to VGA cords I have do not work.

Asked 3 years ago by Nick.

• A:Answer Without knowing the exact configuration of the cords, it's hard to say for certain, but going from one of the DisplayPorts to a USB adapter should work more smoothly, because the signal is kept digital through the whole signal path.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes this computer have any wifi capability

Asked 4 years ago by rrg.

• A:Answer Thank you for the question. This refurbished EliteDesk 800 G3 does not have wireless connectivity, however, you could purchase a USB Network adapter like this one: https://www.bestbuy.com/site/linksys-next-gen-ac-dual-band-ac600-usb-network-adapter-black/5174100.p?skuId=5174100

  Answered 4 years ago by HP Team

  
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Q: QuestionWhat version of Windows? Thank you.

Asked 10 months ago by Jo.

• A:Answer Will BestBuy update this to Windows 11 Home?

  Answered 9 months ago by Anonymous

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Q: QuestionDoes this pc have an optical CD or DVD drive????

Asked 1 year ago by Robear.

• A:Answer Hi Robear! Yes, this refurbished EliteDesk 800 G3 has a CD/DVD drive.

  Answered 1 year ago by HP Team

  
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Q: Questionwill you come to my house and set it all up including moving info from my computers to the new one ?

Asked 1 year ago by Anonymous.

• A:Answer Thank you for your question! Best Buy offers in-home setup services through its Geek Squad tech services. You can arrange an appointment through the store or online and they can set up your new computer and transfer your data.

  Answered 1 year ago by HP Team

  
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Q: QuestionDoes this have one (1) HDMI and two (2) Display ports? Specifically asking for HP - Refurbished EliteDesk 800 G3 Desktop - Intel Core i7 - 16GB Memory - 512GB SSD - Black-6469506

Asked 1 year ago by DJ.

• A:Answer Sorry, it does not have an HDMI port. I just purchased this a few months ago.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionWill this support 3 monitors? Can you use the 2 display ports and hdmi with 3 monitors or will the video card not support it?

Asked 1 year ago by Matt.

• A:Answer it has 2 display port and one VGA port... No HDMI. i have 2 monitors connected to the display ports and a VGA splitter running a large TV and long throw Projector. Does a good job, picture quality is very good on monitors. pretty good on TV and projector

  Answered 1 year ago by DJKTENN

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Q: QuestionIs this compatible for upgrade to WIndows 11?

Asked 1 year ago by Grace.

• A:Answer No, this EliteDesk 800 G3 Desktop is not compatible with the Windows 11 operating system.

  Answered 1 year ago by HP Team

  
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Q: QuestionIs this computer compatible with Windows 11?

Asked 3 years ago by Wayne.

• A:Answer Unfortuantely, no. Microsoft only supports Windows 11 on computers using a 7th generation or newer Intel processor, and this computer has a 6th generation processor.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes this have a slot for a dedicated gpu? Such an Nvidia 1650 gtx or low profile?

Asked 1 year ago by PCPleb.

• A:Answer Thank you for the question. This refurbished EliteDesk 800 G3 does not have a dedicated GPU. It has integrated Intel HD Graphics 530.

  Answered 1 year ago by HP Team

  
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Q: QuestionDoes it have Hdmi connection?

Asked 1 year ago by Davida.

• A:Answer Hello David A and thank you for asking. The HP Elite Desk 800 G3 has 2 DisplayPort connections for monitors.

  Answered 1 year ago by HP Team

  
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