Questions & Answers

Q: QuestionHow many CPU cores does the desktop have?

• A:Answer This desktop computer has a 6-core CPU.

Q: QuestionWhat is the total storage capacity of the desktop?

• A:Answer The total storage capacity of the desktop is 500 gigabytes.

Q: QuestionIs the desktop ENERGY STAR certified?

• A:Answer This desktop is ENERGY STAR certified.

Q: QuestionWhat type of memory is used in the desktop?

• A:Answer The type of memory (RAM) used in the desktop is DDR4.

Q: Questionwhat is exact dimension? different places gives different dimension.

Asked 3 months ago by Alex.

Q: QuestionIs this model 100% windows 11 pro compatible ? Has UEFI bios ? TPM 2.0 ? Secure boot ?

Asked 6 months ago by robert.

• A:Answer Hi Robert, thank you for the question. Yes, Windows 11 Supports 8th-generation and newer Intel Processors. This refurbished EliteDesk 800G5 has an 8th-generation Intel Core i5 processor, UEFI bios, TPM 2.0, and secure boot.

  Answered 6 months ago by HP Team

  
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Q: QuestionHow old is the computer

Asked 7 months ago by DJC.

• A:Answer Thank you for your question. The HP EliteDesk 800 G5 Desktop was first released in 2019.

  Answered 7 months ago by HP Team

  
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Q: QuestionIs it possible to use this small desktop as a small server?

Asked 8 months ago by Hero.

• A:Answer Thank you for the question. It can handle light server tasks like Plex media server, home automation, or small-scale business applications. However, for heavy workloads, you might need a dedicated server.

  Answered 8 months ago by HP Team

  
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Q: QuestionDoes it come with a power adapter? It's not showing in the list of included items.

Asked 9 months ago by Bill.

• A:Answer Yes

  Answered 9 months ago by AaronF

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Q: QuestionWhy can't I get any sound? Or, why won't my speakers work? I have tried 3 different types of speakers and either can't get any volume or no sound.

Asked 1 year ago by nettreagan.

• A:Answer Thank you for our purchase of this HP EliteDesk desktop! I am sorry to hear about the issues you are having with the sound. HP refurbished units have the same warranty as a new unit, which means you can take it to Geek Squad for servicing or even contact HP Support. Both are highly trained and knowledgeable.

  Answered 1 year ago by HP Team

  
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