A:Answer According to Best Buy, "technology misbehaves right out of the box. Other products work as expected, but need some sprucing up (such as a new screen, battery or casing). Refurbished products are repaired and restored to a like-new state (may have minor scratches), either by one of Best Buy's in-house repair centers, the manufacturer or a third-party refurbishment company. The products are verified to work properly and include all essential parts and accessories (original or comparable substitutes)." Warranty: Most products offer a minimum 90 day warranty unless otherwise noted. See product specifications for warranty details. Refurbished products also come with a return and exchange promise. For further assistance, please reach out to Best Buy's customer service team.
