Questions & Answers

14 Questions & 18 Answers
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  • Question
    What is difference between the model 13-v011dx and model 13-v111dx?   (2 Answers)

    By Jean October 17, 2016.

    Answers
    • Best 
      Answer

      The difference is the generation of the CPU processor. This new model (13-vq111dx) utilizes the new 7th gen chip, while the older model (13-vq011dx) uses the 6th gen processors. Basically, the new one is a little more efficient in a nutshell. Hope this helps.

      By Anonymous October 21, 2016.

    • Question
      Can I upgrade to 16GB ram memory?   (2 Answers)

      By Vlajkus November 28, 2016.

      Answers
      • Best 
        Answer

        no, the ram is soldered in. you can not remove it or the hard drive

        By sean January 12, 2017.

      • Question
        Does this model come with touchscreen?   (2 Answers)

        By General November 26, 2016.

        Answers
      • Question
        Does this model come with 16GB RAM and 512GB SSD like the silver Spectre model?   (2 Answers)

        By HPLaptop October 28, 2016.

        Answers
        • Best 
          Answer

          No

          By thedropnyc October 29, 2016.

          • Verified Purchaser
          • My Best Buy® Elite Plus Member
      • Question
        Does anyone know if this version still comes with the leather sleeve the originals did?   (2 Answers)

        By Sleevey February 10, 2017.

        Answers
        • Best 
          Answer

          My open box order did include the leather jacket

          By Ryan February 10, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Dos it have a backlit keyboard?   (1 Answer)

        By Samantha August 19, 2017.

        Answers
      • Question
        Does anyone have any issues with the sound on this device? I can barely hear sound when at 100%. I understand that these things shouldn't rock the house based on how thin and light this device is but they are by far the worst I've ever heard. anyone else?   (0 Answers)

        By Abe June 27, 2017.

      • Question
        i want to buy now but can i use any usb hdmi card reader docking station for spectre 13 v106tu or just hp docking station-i dont see a docking staion for this model?   (1 Answer)

        By WALTER May 26, 2017.

        Answers
        • Answer

          There is no docking station that comes with this computer. It has three USB3C ports, one of which serves as the power port. The Spectre also comes with a transfer cable from USB3 to USB3C, so you can immediately plug in any USB device, such as an external hard drive, or a DVD player.

          By Anonymous June 9, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Does this support windows hello in any way?   (2 Answers)

        By svelte December 9, 2016.

        Answers
      • Question
        Does this Hp come wth 16 GB   (1 Answer)

        By Anonymous December 8, 2016.

        Answers
        • Answer

          No, this does not come with 16 GB of ram.

          By CommunityAnswer December 9, 2016.

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