Questions & Answers

Q: QuestionHow do you get Windows 10 Pro? No one spending this much on a laptop wants home edition.

Asked 5 years ago by everyone.

• A:Answer Upgrades to Windows 10 Pro handled through Windows software. Go to Windows Settings, navigate to System, About, and in the Windows Specifications section, click the first selection "Change product key or upgrade your version of Windows." You can then upgrade from Home to Pro, and process handled digitally, so have a credit card to purchase your upgrade. Costs about $100, at least it did when I upgraded.

  Answered 5 years ago by BearBlanc

  Helpful (9)Unhelpful (1)ReportAnswer this question

Q: QuestionHow many cores does the processor have?

Asked 5 years ago by Tom.

• A:Answer Here is the information on the processor in this laptop: Intel Core i7-10510U (1.8 GHz base frequency, up to 4.9 GHz base with Intel Turbo Boost Technology, 8 MB cache, 4 cores)

  Answered 5 years ago by HP Team

  
  Helpful (5)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the run time of the battery? I.E. How long will the battery go between charges under non-intensive usage?

Asked 5 years ago by jwhit.

• A:Answer So far 10 hours

  Answered 5 years ago by SteveVerified Purchase

  Helpful (4)Unhelpful (0)ReportAnswer this question

Q: QuestionIs hello facial recognition available on this laptop?

Asked 5 years ago by Rainbow.

• A:Answer Yes it is.

  Answered 5 years ago by HP Team

  
  Helpful (3)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat kind of USB ports does it have and how many of each?

Asked 5 years ago by SamD.

• A:Answer The Spectre x360 has one USB 3.1 Gen 1 Type A port and two USB 3.1 Gen 2 Type C Thunderbolt ports.

  Answered 5 years ago by HP Team

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you play a CD on this lap tp ?

Asked 5 years ago by Angelo.

• A:Answer This laptop does not have a built in CD/DVD drive. You can use an external drive when needed to read or write CDs and DVDs.

  Answered 5 years ago by HP Team

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this have a SD card reader?

Asked 5 years ago by Lakelover.

• A:Answer Yes, this product provides built-in card reader.

  Answered 5 years ago by CommunityAnswer

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this the latest updated model which was released this past January 2020?

Asked 5 years ago by Curious.

• A:Answer The data that I'm seeing shows it was released in September 2019, which is still quite new.

  Answered 5 years ago by HP Team

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this model laptop have backlighted keys? Thank you.

Asked 5 years ago by Bella.

• A:Answer Yes, the HP Spectre x360 15-DF1043DX has a backlit keyboard.

  Answered 5 years ago by HP Team

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this laptop be upgraded to 2 or 3 TB SSD?

Asked 5 years ago by ogcstd7.

• A:Answer Certainly, you can upgrade to a larger SSD if you wish, just confirm that the from factor of the new drive matches.

  Answered 5 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionI would like to use this laptop with Adobe Photoshop and use the pen to edit photos. How responsive is it and would it work as well as my Wacom tablet?

Asked 5 years ago by MBFOTO.

• A:Answer It is very responsive (I have one) but I'm unable to confirm the resolution. On my laptop he screen resolution is 1920x1080 and it appears to be able to address each dot. I assume that might be partially a windows inking function.

  Answered 5 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHi, does this model have an RGB backlit keyboard? I see a question and answer that it is BACKLIT, but it is multi-colored, and/or can this be easily turned on and off, brightness adjusted, and/or made to change colors automatically over time?

Asked 5 years ago by steve.

• A:Answer Yes, this model does have an RGB backlit keyboard.

  Answered 5 years ago by CommunityAnswer

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs there a place on the laptop to store the digital pen?

Asked 5 years ago by Question.

• A:Answer No, there is not a spot of the pen for this laptop.

  Answered 5 years ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: Questionhello im planning of upgrading my RAM from 32 to 48 what will happen to my laptop. im using HP spectre *360 convertible 15bl1XX

Asked 3 years ago by FA.

Q: QuestionHi, is it possible to upgrade the ram for an HP Spectre 15t-df100?

Asked 3 years ago by Anonymous.

Q: QuestionDoes this laptop support two NVME drives? I would like to add more storage.

Asked 3 years ago by elpfan.

Q: QuestionI would like to upgrade the memory to 32gb (16gb x2). The current memory configuration is 16gb (8gb x2) of DDR4 2666mhz. Can I use DDR4 3200mhz laptop memory or will it only work using DDR4 2666mhz?

Asked 5 years ago by DallasRN72.

Q: QuestionI had this item in my cart. I check on warranty information went to purchase and said item no longer available?

Asked 5 years ago by Anonymous.

Q: QuestionYou list a discrete NVIDIA card here, but on HP's support site they say it's an integrated one. https://support.hp.com/us-en/product/hp-spectre-15-df1000-x360-convertible-pc-series/26084652/model/29998847/document/c06452728. Which is it, please?

Asked 5 years ago by danabu.

• A:Answer I looked up the parts installed on this model at the HP parts surfer website (http://partsurfer.hp.com/search.aspx). It does list this model as having a NVIDIA GeForce MX250 GPU installed.

  Answered 5 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question