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43 Questions & 92 Answers
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  • Question
    Can I put music on it in get notifications on it how about making phone calls and can I go swimming with it and take a shower with it in a built-in GPS?   (4 Answers)

    By Xbox360slim November 6, 2016.

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      Answer

      You can't put music on it, but you can receive calendar, text, phone call, and email notifications. You can't make phone calls, but you can swim and shower with the watch with no problems. It uses connected GPS so it links up to your phone when running, walking, or biking.

      By SoccerDad November 22, 2016.

    • Question
      I read in news that the HUAWIFI fit could last up to 30 days in standby mode. Is there really a "standby" option in the watch?   (3 Answers)

      By Anonymous November 9, 2016.

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        No, not specifically a choice you can select. After 2 full days of continuous wearing, literally, the battery has only decreased from 100% to 80%... meaning 10% per day. That equals 10 days with normal used (few dozen notifications per day, 1 alarm per day, continuous HR, sleep tracking, and 30 mins of workout per day). Therefore, "standby" likely means if you take it off and don't wear it at all... thus "standing by"... it can sit there and still hold a battery charge for a month. Since it seems to last 10 days with normal usage, I can see how 30 days of zero usage would still have a charge. LOL

        By Sandankenpo November 18, 2016.

      • Question
        Do any of the watch face options include a second hand?   (2 Answers)

        By momofdcn January 8, 2017.

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          Answer

          Yes, the Huawei fit can have a second hand displayed on it's face. (SP)

          By Huawei Customer Care January 9, 2017.

          • Brand Representative
      • Question
        Sorry that I didn't understand. The band are 20mm or 18mm? Thanks a lot   (3 Answers)

        By TnDan81 November 10, 2016.

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          The watch has a long strap model and a short strap model. The long strap model fits the following range of wrist sizes: 140–210 mm. The short strap model fits the following range of wrist sizes: 130–210 mm. The band width is 18 mm. (NS)

          By Huawei Customer Care November 10, 2016.

          • Brand Representative
      • Question
        Hi, I read that comes in 2 sizes (bands). I am not expert on it. The Large size, fits with 20mm bands? and small with 18mm bands? Thanks!   (5 Answers)

        By TnDan81 November 7, 2016.

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          I thought the same thing at first... 20mm for the large and 18mm for the small. Not true. I bought the large and the lugs can accommodate ONLY 18mm width pins. I am sure the small is therefore also 18mm. Since the stock band "flares out" beyond the lugs... actually allowing the band to be "thicker" like a 20mm band would be... that is probably where the media got confused and said "either 18 or 20mm". You can see from my pic that the band is broader than the section that goes into the lugs... meaning the lugs are only 18mm... but the band widens to 20mm. Bottom line: the part where the pins fit into the lugs is only 18mm.

          By Sandankenpo November 18, 2016.

        • Question
          In description it says "Water-resistant design Suitable for pool swimming. Maximum depth of 4.92' of water for up to 30 minutes". Is that true? I swim about an hour. I read that the watch can track my strokes, laps, etc. but why it is only 30 min?   (3 Answers)

          By Talgat November 15, 2016.

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            Hello Talgat, with the IP68 rating, it does mean that your watch is water-resistant in up to 5 feet of water for up to 30 minutes. Please note this means this refers to a constant and total submersion for 30 minutes. With Swim you are constantly moving your arms in and and of the water, so you would have no issues of wearing within an hour of swimming. As well, the watch does have a workout monitoring functionality specific to swimming. (DM)

            By Huawei Customer Care November 15, 2016.

            • Brand Representative
        • Question
          Will this device track my paces with no phone connection? For example, I want to wear it and go for a walk without my phone. Does it work?   (3 Answers)

          By Talgat November 15, 2016.

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            Answer

            Yes, it will absolutely count steps on the watch itself, independent of your phone. There is no onboard GPS, though, so without your phone you will not see a map of where you walked. But the steps themselves? Yes, that is all tracked on the watch, stored on the watch, and can be synced to the app when you get back near your phone.

            By Sandankenpo November 18, 2016.

          • Question
            Will the battery life get better (less power for communication) or worse (keep searching for a phone) if I use the watch without connecting it to a phone? I would choose to not connect to a phone all the time if it could make the battery life even better.   (1 Answer)

            By Anonymous November 11, 2016.

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              Yes. Your battery will get better dependent upon which mode you have the watch set to. If you keep your watch in "standby mode", you can reach up to 30 days of usage! If you have your watch paired or connected to your phone, you will get about 6 days of active use with the Huawei Fit. If you have any other questions, let us know. Thanks! (NS)

              By Huawei Customer Care November 11, 2016.

              • Brand Representative
          • Question
            Will the black version be available in small? If so when will it be available?   (1 Answer)

            By JM November 9, 2016.

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              I also wanted a small version for the band. But when my large version arrived I find the watch is actually smaller than how it looks online. So the large version of the band actually serves me better.

              By zjtzlhlhs November 13, 2016.

            • Question
              Does the watch show the wearer's blood pressure?   (2 Answers)

              By Babs May 17, 2017.

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                Answer

                Dear customer, We would like to thank you for your interest in our Huawei Fit. Huawei Fit is designed as a fitness tracker and is equipped with a heart rate sensor to measure your heart rate at all times, while you perform many activities as running, walking or excercising. The Huawei Fit cannot measure your blood pressure as the smartwatch does not support this function and cannot be used for medical purpose. Besides this, we are sure that you will love this device and all its great features such as real-time coaching, VO2MAX Assessment and its 5ATM water resistant to enjoy it even when you are swimming . Thank you for contacting Huawei. NF

                By Huawei Customer Care May 19, 2017.

                • Brand Representative

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