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  • QuestionWill this phone work with Straight Talk?

    Asked by Anonymous.

    • Answer Hello Valued Customer, yes the Nexus 6P is compatible with the Straight Talk network. (AI)

      Answered by Huawei Customer Care

  • QuestionVersion?Can it be used for Verizon

    Asked by Jack Black.

    • Answer Hello Valued Customer, thank you for your interest in the Nexus 6P. This phone is unlocked and Supported by all 4 Major carriers (T-Mobile, AT&T, Sprint and Verizon). You can see a list below of all US bands supported by the Nexus 6P. (DM) GSM/EDGE: 850/900/1800/1900 MHz UMTS/WCDMA: B1/2/4/5/8 CDMA: BC0/1/10 LTE (FDD): B2/3/4/5/7/12/13/17/25/26/29/30 LTE (TDD): B41

      Answered by Huawei Customer Care

  • QuestionWill it work on Verizon and what does unlocked actually mean.

    Asked by Anonymous.

    • Answer Hello Valued Customer, yes it will work with Verizon. Unlocked means that this device is unlocked to work with most US carriers. (AI)

      Answered by Huawei Customer Care

  • QuestionCan this phone be used in Thailand?Will this phone fully support 3G and 4G services offered by DTAC Thailand?

    Asked by Doug.

    • Answer Hello Doug, thank you for your interest in the 6P. The Nexus 6P is unlocked and is supported by carriers both in the US and Internationally. Below are a list of the International bands that are supported by this phone, we recommend checking with your carrier in advance of your purchase to ensure that your carrier is supported. (DM) GSM/EDGE: 850/900/1800/1900 MHz UMTS/WCDMA: B1/2/4/5/6/8/9/19 TD-SCDMA: 34/39 CDMA: BC0/1 LTE (FDD): B1/2/3/4/5/7/8/9/17/19/20/28 LTE (TDD): B38/B39/40/41

      Answered by Huawei Customer Care

  • QuestionWill this phone work in Argentina?

    Asked by marcos.

    • Answer Hello Valued Customer, this model is unlocked for US networks. Please check with your local carrier to see if the Nexus 6PX supports the frequency bands in your country. The frequency bands the Nexus 6P supports in the US are as follows: (AI) 2G Bands: GSM 850 / 900 / 1800 / 1900 CDMA 800 / 1900 3G Bands: HSDPA 850 / 900 / 1700 / 1900 / 2100 4G Bands: LTE band 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 12(700), 13(700), 17(700), 25(1900), 26(850), 29(700), 30(2300), 41(2500)

      Answered by Huawei Customer Care

  • Questionwhat is the model of this Nexus 6P?Is this 6P the model H1511 or H1512? Thx

    Asked by Anonymous.

    • Answer This is the H1511. The H1512 is the international version and can only be purchased through an importer.

      Answered by 7154

  • Questionwill this phone work in Turkey?

    Asked by inkaman.

    • Answer Hello inkaman, thank you for your interest in the Nexus 6P! The device is unlocked and is supported by carriers both in the U.S. and Internationally. Before you purchase the 6P, we recommend checking with your carrier to make sure the device is supported. (ED) U.S. GSM/EDGE: 850/900/1800/1900 MHz UMTS/WCDMA: B1/2/4/5/8 CDMA: BC0/1/10 LTE (FDD): B2/3/4/5/7/12/13/17/25/26/29/30 LTE (TDD): B41 International GSM/EDGE: 850/900/1800/1900 MHz UMTS/WCDMA: B1/2/4/5/6/8/9/19 TD-SCDMA: 34/39 CDMA: BC0/1 LTE (FDD): B1/2/3/4/5/7/8/9/17/19/20/28 LTE (TDD): B38/B39/40/41

      Answered by Huawei Customer Care

  • QuestionWill this phone work with my service through AT&T? If I purchase it do I just contact my service carrier to have them activate it?

    Asked by Carrier.

    • Answer Hello Carrier, yes the Nexus 6P is compatible with the At&T network. You will need a SIM card from the service provider then you should be good to go.

      Answered by Huawei Customer Care

  • QuestionDoes it have a micro sd slot?

    Asked by Ana.

    • Answer Unfortunately neither the Nexus 5x or 6P has expandable storage. However there is no bloatware from a mobile carrier, no manufacturer user interface (in this case no Huawei "EMUI"), and great Google cloud storage integration results in less initial space used for the stock Android operating system. I would recommend the highest storage capacity for developers, Launcher UI junkies & hardcore gamers. USB 3.0 to USB-C & direct wifi flash drives can be used as portable storage similar to a Micro SDcard. Google>Android>Nexus with OEM (Huawei for the 6P, LG for the 5x) = More available storage from the get go.

      Answered by AppleMobilityMaster

  • Questioncan I use it in china

    Asked by another_interested.

    • Answer Hello Valued Customer, the Nexus 6P may work in China. Please check with your local carrier and verify they accept the following bands: Technology GSM / CDMA / HSPA / LTE 2G bands GSM 850 / 900 / 1800 / 1900 - all models CDMA 800 / 1900 - all models 3G bands HSDPA 800 / 850 / 900 / 1700 / 1800 / 1900 / 2100 - Global model HSDPA 850 / 900 / 1700 / 1900 / 2100 - American model 4G bands LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 9(1800), 17(700), 19(800), 20(800), 28(700), 38(2600), 39(1900), 40(2300), 41(2500) - Global model LTE band 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 12(700), 13(700), 17(700), 25(1900), 26(850), 29(700), 30(2300), 41(2500) - American model

      Answered by Huawei Customer Care

  • QuestionWill this phone work in India?Can you please let me know if this phone works with all major carriers in India? Can we avail warranty in India if it is ordered in the US? Where can I find the list of service centres in India?

    Asked by ndani.

    • Answer Hi ndani, The Nexus 6P does work in India. Please check with your local carrier and verify they accept the following bands: Technology GSM / CDMA / HSPA / LTE 2G bands GSM 850 / 900 / 1800 / 1900 - all models CDMA 800 / 1900 - all models 3G bands HSDPA 800 / 850 / 900 / 1700 / 1800 / 1900 / 2100 - Global model HSDPA 850 / 900 / 1700 / 1900 / 2100 - American model 4G bands LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 9(1800), 17(700), 19(800), 20(800), 28(700), 38(2600), 39(1900), 40(2300), 41(2500) - Global model LTE band 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 12(700), 13(700), 17(700), 25(1900), 26(850), 29(700), 30(2300), 41(2500) - American model

      Answered by Huawei Customer Care

  • QuestionI bought this through Best Buy as a refurbished device and now it is stuck in a bootloop. Is there any way that it can be replaced or fixed? I have original packaging with the barcodes and it was working normally until it froze in the youtube app.

    Asked by Anonymous.

    • Answer We advise contacting our customer service line for warranty and repairs. We also advise doing a master reset on your device. You will want to back up your device before you do so. You can contact us at (1-888-548-2934) for assistance with this. (JJ)

      Answered by Huawei Customer Care

  • QuestionWhen does this product is going to be back in stock? (Aluminum)

    Asked by Gust.

    • Answer You will need to contact Best Buy for any restocking questions on the Huawei Google Nexus 6P. (NS)

      Answered by Huawei Customer Care

  • QuestionIs this phone compatible with the consumer cellular network?

    Asked by Anonymous.

    • Answer The Nexus 6P is unlocked for CDMA and GSM networks in the US. To see if consumer cellular can support the Nexus 6P, please check the following bands with them: U.S. GSM/EDGE: 850/900/1800/1900 MHz UMTS/WCDMA: B1/2/4/5/8 CDMA: BC0/1/10 LTE (FDD): B2/3/4/5/7/12/13/17/25/26/29/30 LTE (TDD): B41 International GSM/EDGE: 850/900/1800/1900 MHz UMTS/WCDMA: B1/2/4/5/6/8/9/19 TD-SCDMA: 34/39 CDMA: BC0/1 LTE (FDD): B1/2/3/4/5/7/8/9/17/19/20/28 LTE (TDD): B38/B39/40/41 (SP)

      Answered by Huawei Customer Care

  • QuestionDoes Best Buy install bloatware? One of the reasons I like Google phones is they don't pre-install apps.

    Asked by Donna.

    • Answer Yes. The Huawei Google Nexus 6P comes with some pre-installed bloatware, but it is minimal in comparison to other phone manufacturers. (NS)

      Answered by Huawei Customer Care

  • QuestionCan this phone create a hot spot?

    Asked by Fine.

    • Answer Yes it sure can, I've used it as a hotspot when I am in my car.

      Answered by Jo85

  • QuestionHas anyone transferred their sim from a galaxy s4 verizon to the nexus 6p?

    Asked by trekgirl.

    • Answer As long as you have a nano SIM card, you should be fine. I transferred my SIM card from my HTC One M8 from Verizon to the Nexus 6P and the transition was smooth. I made sure to sync my contact list on my M8 with my Google account to avoid re-entering my contacts on the new phone and it saved me the hassle.

      Answered by skimberly25

  • QuestionWill this phone be compatible with CDMA on Belize ?!!

    Asked by Laurie.

    • Answer Yes, but please check with your local carrier to make sure it supports the frequency bands in your country. The bands supported by the Nexus 6P in the US are as follows: GSM/EDGE: 850/900/1800/1900MHz UMTS/WCDMA: B1/2/4/5/8 CDMA: BC0/1/10 LTE (FDD): B2/3/4/5/7/12/13/17/25/26/29/30 LTE (TDD): B41 CA DL: B2-B2, B2-B4, B2-B5, B2-B12, B2-B13, B2-B17, B2-B29, B4-B4, B4-B5, B4-B13, B4-B17, B4-B29, B41-B41 (NS)

      Answered by Huawei Customer Care

  • QuestionWill this phone work in South Korea?

    Asked by Nellie.

    • Answer Hello Nellie, the Nexus 6P is unlocked and is supported by carriers both in the US and Internationally. Below are a list of the International bands that are supported by this phone, we recommend checking with your carrier in South Korea to ensure that your carrier is supported. (DM) GSM/EDGE: 850/900/1800/1900 MHz UMTS/WCDMA: B1/2/4/5/6/8/9/19 TD-SCDMA: 34/39 CDMA: BC0/1 LTE (FDD): B1/2/3/4/5/7/8/9/17/19/20/28 LTE (TDD): B38/B39/40/41

      Answered by Huawei Customer Care

  • QuestionCan I use WiFi sharing on this phone, hotspot tethering enable or disable?

    Asked by TT.

    • Answer YES

      Answered by 314BRO