Questions & Answers

Q: QuestionHow to delete text messages

Asked 8 years ago by Mandy.

This question was asked about the related product: Huawei - Honor 6x 4G LTE with 32GB Memory Cell Phone (Unlocked) - Gray

• A:Answer Hello Mandy, We appreciate your interest in the incredible Honor 6X. Please follow the next steps. Deleting threads Delete unwanted or old threads to tidy up your message list. Deleted threads cannot be retrieved, so please proceed with caution. 1 Open Messaging. 2 In the list of message threads, touch and hold a thread. 3 Select the threads you want to delete, and then touch > Delete. Thank you for contacting Huawei. IG.

  Answered 8 years ago by Huawei Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this phone works with 3G LTE or not

Asked 8 years ago by RAFFI.

This question was asked about the related product: Huawei - Honor 6x 4G LTE with 32GB Memory Cell Phone (Unlocked) - Gray

• A:Answer Yes, it works with LTE. Both sim slots support it but only one can be active with LTE at a time. The other defaults to 2G. You can switch between the 2 in the phone settings without physically swapping the sim cards.

  Answered 8 years ago by gmafVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: Questionhow can I get an instruction booklet I bought my phone and yesterday and I cant make heads or tail.

Asked 8 years ago by mcke.

This question was asked about the related product: Huawei - Honor 6x 4G LTE with 32GB Memory Cell Phone (Unlocked) - Gray

• A:Answer you can use YouTube or check their website

  Answered 8 years ago by terrVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhy does the phone respond sluggishly to phone calls? Slower than other cell phones, being intercepted?

Asked 8 years ago by Noname.

This question was asked about the related product: Huawei - Honor 6x 4G LTE with 32GB Memory Cell Phone (Unlocked) - Gray

• A:Answer Dear Customer, We understand that this issue can be really frustrating, however in order to improve the speed of your Honor 6X, we kindly suggest you to follow the next steps: a) You can clear up the processes that are running on the background. On the home screen click the square button or recent button, swipe upward from the bottom of the screen to clear up all the apps. b) We kindly suggest you to use the phone manager app. Once you are in the Phone Manager app click "scan" after scanning is completed tap touch to optimize to free al the memory with just one tap. You can also directly tap phone accelerator to close excessive number of backstage operating programs. c) Lagging device may be caused by insufficient storage space. In the phone manager app tap storage cleaner to scan the storage space. Properly clear up all the trash files can also accelerate the response speed of apps. d) Upgrade the apps: Some lagging problems in the apps are caused by the abnormality of the apps. In Play Store tap menu icon and installed, under my apps, once you are in this menu upgrade your apps. uninstalling unused apps will also enhanced running speed. We hope you find this information useful. We remain at your service. NG.

  Answered 8 years ago by Huawei Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this phone work with ATT prepaid?

Asked 8 years ago by Bree.

• A:Answer Yes, Im using this with ATT prepaid sim. it works great,

  Answered 8 years ago by WaseemVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi there. I would love to purchase this phone for use here in Ireland. I've purchased a Huawai Honor sim free at Best Buy in the past and it worked just fine. Do you think I will have any issues in this case - the LTE but is making me a little unsure.

Asked 8 years ago by nooler2002.

• A:Answer Dear Customer, Thank you for your interest in the Honor 6X, we will be more than glad to answer this question for you. We kindly ask you to check the information below. The Honor 6X is an unlocked device that supports the GSM technology, in this case if your carrier provides you a SIM card, the device should work with their service. These are the frequency bands that the Honor 6X supports: Primary SIM card: FDD-LTE: B2/B4/B5/B12 (mFBI B17) WCDMA: B1/B2/B4/B5 GSM: B2/B3/B5/B8 Secondary SIM card: GSM: B2/B3/B5/B8. For more information about the service in Ireland, we kindly suggest you to contact the carrier that you are planning to use in order to check if they support these frequency bands. Also we kindly remind you that Huawei does not provide any kind of international warranty, which means that your device's warranty will only be valid in the US. If you have any other doubt regarding the Huawei products please feel free to get in touch with us, we will be more than glad to answer all the questions that you may have. Thank you for contacting Huawei. IS.

  Answered 8 years ago by Huawei Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this run at 120 Fps on heavy games like, World Of tanks Blitz? By the way I have always dreamed of finding the right phone looks like I found it :')

Asked 8 years ago by Techfreak.

This question was asked about the related product: Huawei - Honor 6x 4G LTE with 32GB Memory Cell Phone (Unlocked) - Gray

• A:Answer Dear Customer, We really appreciate your interest in the great Honor 6X. You can get 120fps on the camera for the slow motion feature, but if you are interested in gaming, we recommend you the powerful Honor 7X, which will be available in the US on December 15th for an incredible price. We share with you the consumer webpage so you can check all its specifications [ https://store.hihonor.com/us/honor-7x ]. Hopefully, you can join the Huawei family soon. Have a lovely day IS.

  Answered 8 years ago by Huawei Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHi. This phone supports operators CLARO and MOVISTAR in Latin America

Asked 8 years ago by EduardoBarzola1987.

This question was asked about the related product: Huawei - Honor 6x 4G LTE with 32GB Memory Cell Phone (Unlocked) - Gray

• A:Answer Yes.

  Answered 8 years ago by ArmandoVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it work on AT&T?

Asked 8 years ago by STEV.

This question was asked about the related product: Huawei - Honor 6x 4G LTE with 32GB Memory Cell Phone (Unlocked) - Gray

• A:Answer Yes, I'm using this phone with att

  Answered 8 years ago by JoseMVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionCan you transfer apps to SD card on the honor 6x phone?

Asked 8 years ago by Herespattid.

• A:Answer No which is a bummer

  Answered 8 years ago by RushjVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWILL THIS PHONE WORK ON VIRGIN MOBILE SERVICE

Asked 8 years ago by Jaymes.

• A:Answer If virgin mobil uses a sim card then yes this phone will work. This is an unlocked phone.

  Answered 8 years ago by kkreutzVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes anybody knows if this phone works on Argentine? Thanks!

Asked 8 years ago by CRISTIAN.

• A:Answer Its unlocked for all GSM networks. Dont see a reason why it wouldn't on any GSM carrier.

  Answered 8 years ago by Miket1366Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this phone work in India?

Asked 8 years ago by Arun.

• A:Answer Dear Customer, Thank you for your interest in the Honor 6X, we will be more than glad to answer this question for you. We kindly ask you to check the information below. The Honor 6X is an unlocked device that supports the GSM technology, in this case if your carrier provides you a SIM card, the device should work with their service. These are the frequency bands that the Honor 6X supports: Primary SIM card: FDD-LTE: B2/B4/B5/B12 (mFBI B17) WCDMA: B1/B2/B4/B5 GSM: B2/B3/B5/B8 Secondary SIM card: GSM: B2/B3/B5/B8. For more information about the service in India we kindly suggest you to contact the carrier that you are planning to use in order to check if they support these frequency bands. Also we kindly remind you that Huawei does not provide any kind of international warranty, which means that your device's warranty will only be valid in the US. If you have any other doubt regarding the Huawei products please feel free to get in touch with us, we will be more than glad to answer all the questions that you may have. Thank you for contacting Huawei. BG.

  Answered 8 years ago by Huawei Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDOES THIS PHONE WORK IN MEXICO - COMPANY TELCEL?

Asked 8 years ago by GASTON.

This question was asked about the related product: Huawei - Honor 6x 4G LTE with 32GB Memory Cell Phone (Unlocked) - Gray

• A:Answer Yes, you can use it with telcel amigo kit

  Answered 8 years ago by JoseMVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionCan you write in Chinese on the phone? I know iPhones can do it, but I'm not sure about other phones.

Asked 8 years ago by Eden.

This question was asked about the related product: Huawei - Honor 6x 4G LTE with 32GB Memory Cell Phone (Unlocked) - Gray

• A:Answer it made by chinese company, you have to put chinese language in a settings

  Answered 8 years ago by BlueMaxVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill this phone work for lyca mobile prepaid sim card in USA?

Asked 8 years ago by BK.

This question was asked about the related product: Huawei - Honor 6x 4G LTE with 32GB Memory Cell Phone (Unlocked) - Gray

• A:Answer Yes. It is unlocked for any carrier.

  Answered 8 years ago by Anp02Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this phone has a gyro sensor to support VR apps?

Asked 8 years ago by Aronjo.

• A:Answer Yes

  Answered 3 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIf I have to take this phone in pakistan will it work on their gsm networks ufone mobilink zong or not their bandwith is gsm 900 and gsm 1800 http://www.fab.gov.pk/uploads/site/acd09dda730d639511c09b4803a8a10d2bfc6b22.pdf

Asked 8 years ago by aaqib.

This question was asked about the related product: Huawei - Honor 6x 4G LTE with 32GB Memory Cell Phone (Unlocked) - Gray

• A:Answer You can use on mobilink 3g 2100 and telenor 4glte 850mhz band 5 in pakistan. Also compatible with all networks on gsm. Even you can use it on zong 4g too but not 4glte. Only 4glte telenor Pakistan band 5 network is compatible with the huawei honour 6 us model. Thanks.

  Answered 8 years ago by zaighumVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this phone work with cricket wireless?

Asked 8 years ago by Shamaan.

This question was asked about the related product: Huawei - Honor 6x 4G LTE with 32GB Memory Cell Phone (Unlocked) - Gray

• A:Answer Yes, this phone is unlocked GSM, and since Cricket runs on AT&T, it will be compatible! Enjoy the phone! It’s a great deal

  Answered 8 years ago by Jhuang114Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)