Questions & Answers

Q: QuestionCan you use this phone with Verizon carrier

Asked 7 years ago by Eggrj92.

Q: QuestionI see that Huawei lists this phone with having expandable storage, as far as I can tell from the reviews this phone sold in the U.S. does not have expandable storage..is this correct?

Asked 7 years ago by Obie.

• A:Answer The regular Mate 10 (i.e. non-Pro) version does have expandable storage, the Pro does not. The US variant does have dualSIM, some of the other model numbers don't.

  Answered 7 years ago by nickdagriffVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionHuawei's privacy protection makes me worry!

Asked 7 years ago by nick.

Q: QuestionWhat data plans can I use on this phone

Asked 7 years ago by ASGURJG.

• A:Answer In the US any GSM carrier will work. CDMA carriers like Sprint and Verizon won't work.

  Answered 7 years ago by nickdagriffVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI want to know if anyone has Android Auto fully working with this device? I have a 2017 Chevy and can not get Google Music to play. It is connected, shows as is the song is playing, but no sound comes through. I had the same issue with my Mate 9.

Asked 7 years ago by Glenn.

Q: QuestionCan the Huawei - Mate 10 Pro 4G LTE with 128GB Memory Cell Phone (Unlocked) work in Botswana?

Asked 7 years ago by Codex.

• A:Answer Yes, is GSM unlocked it should work anywhere.

  Answered 7 years ago by RujaalVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWant to get a good phone but is it worth spending this much. I am going to London and want a phone that I can call back here to the US. Would you recommend this to me?? Thank you.

Asked 7 years ago by Jay.

• A:Answer It is down to a little over $500 with tax now at Best Buy.

  Answered 7 years ago by nickdagriffVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionTHIS VERSION IS UNLOCKED TO USE IN ARGENTINA. IS THE BLA-L09 MODEL?

Asked 7 years ago by MAXI.

Q: Questionwhats the difference between BLA-LOAC and BLA-A09? when i bought it last week it was BLA-A09? now it says BLA-LOAC???

Asked 8 years ago by lance.

Q: QuestionBLA-A09 is a single-SIM smartphone developed by Huawei. it is the same hardware as BLA-29-Dual Sim? can you refresh the operation software with BLA-29 and re-store the dual SIM function?

Asked 8 years ago by Alex.

• A:Answer No. The hardware limitation is 1 sim.

  Answered 8 years ago by CorruptSSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI ordered the phone on February 4th when will it arrive in the store for pick up?

Asked 8 years ago by Huna.

• A:Answer When the store gets enough. Mine was there the 18th on launch day

  Answered 8 years ago by CorruptSSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill it work with Tmobile wifi calling?

Asked 8 years ago by Fabiano.

• A:Answer No Wifi calling with T-Mo.

  Answered 7 years ago by RichLok

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questionhi, is this phone works at t-mobile , simple mobile

Asked 8 years ago by sherry.

• A:Answer It works great with T-Mo as I use it with Team Magenta! Just no WiFi calling!

  Answered 7 years ago by RichLok

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhen will you offer the Mocha?

Asked 8 years ago by Color.

• A:Answer Never Best Buy's discontinuing the sales of these phones within 2 weeks due to government regulations

  Answered 7 years ago by Danmoore101

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhen does the store have Mate 10 pro samples so that we can try the great smart phone? I have been waiting mate 10 pro for almost four months.

Asked 8 years ago by QiaQ.

• A:Answer They're in the stores right now but they are going to be taken out within the week Best Buy has decided not to sell them anymore

  Answered 7 years ago by Danmoore101

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questiondoes this unlocked phone support Indian GSM band.

Asked 8 years ago by skchunduru.

• A:Answer Yes

  Answered 7 years ago by RattlerVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat kind of warranty does this Huawei Mate 10 Pro cell phone come with? What accessories are included in the package? Thanks.

Asked 8 years ago by Chappy.

• A:Answer Inside you'll find the Mate 10 Pro (pre-screen protected) Paperwork, a 22W charger, a USB Type-C cable, a pair of earphones and a soft silicone case. The USB cable has the extra pins for Huawei's Super Charge technology, USB-A to USB-C cable.

  Answered 8 years ago by Techinovanews

  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionWhen will you have 1 that will work with sprint.

Asked 8 years ago by GGG.

• A:Answer This is a GSM only phone and Sprint is a CDMA network so it's not up to Best Buy but up to Huawei to manufacture a CDMA device, all Huawei

  Answered 7 years ago by GruuuvyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhich Model is this? BLA-L09, BLA-L29, or BLA-AL00 ??

Asked 8 years ago by Rekamyenom.

• A:Answer BLA-09 - SINGLE SIM version.

  Answered 8 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)